🇩🇪 Join Our Vibrant Team! Patrique Mercier Recruitment ES is delighted to offer a position for a **German Speaking Multilingual Support Representative**. If you are fluent in German and committed to providing outstanding customer service, we would love to meet you!
In this role, you will support our German-speaking customers by addressing their inquiries and resolving issues in a timely manner. Your language proficiency and customer care skills will play a pivotal role in fostering positive relationships within a culturally diverse environment.
Your Responsibilities
- Provide top-quality multilingual support to German-speaking clients via phone, email, and chat.
- Efficiently resolve customer inquiries and concerns to ensure client satisfaction.
- Maintain detailed and accurate records of customer interactions in our CRM system.
- Collaborate with internal teams to enhance service delivery and improve processes.
- Engage in continuous training to enhance your product knowledge and service abilities.
Requirements
- Fluency in German is required; proficiency in additional languages is a plus. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- A strong enthusiasm for customer service and a desire to exceed client expectations.
- Previous experience in a customer support role is preferred.
- Exceptional communication and interpersonal skills.
- A proactive, positive attitude with strong problem-solving abilities.
- Able to thrive in a fast-paced environment and manage multiple priorities.
- Willingness to learn and adapt within a multicultural workplace.
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks
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