German VIP Customer Support

• Fluent in German and English, both written and spoken
• Proactive with strong customer service or sales skills
• Great communication and problem-solving abilities
• Detail-oriented and customer-focused
• Experience in iGaming or VIP support is a plus

• Handle VIP customer inquiries via chat, email, or phone
• Maintain personal, long-term relationships with VIPs
• Collaborate with the VIP team for smooth service delivery
• Ensure compliance with company and regulatory standards
• Work night shifts (5 PM–2 AM), 5 days/week, including rotating weekends

We offer excellent benefits:

• Official employment and full medical insurance
• Starting from 20 - 26 paid leave days;
• 6 additional days of sick leaves without document required;
• Birthday gift cards;
• Sports card (Multisport);
• Wedding and newborn gifts;
• Breakfast, Friday lunches, fruits, and snacks in the office;
• Team-building events and activities;
• Career growth opportunities;