Global Strategic Account Manager – Electronic OEMs
Job Summary
The Strategic Account Manager – Global Electronic OEMs will be responsible for establishing a trusted partner presence within Assigned Accounts, providing strategic direction, and driving opportunities for mutual growth and profitability. This position will create strategic roadmaps, establish business plans, communicate direction, implement business reviews, develop, and strengthen relationships at all levels within Assigned Accounts, and organize & lead cross-functional teams.
Responsibilities
- Interacts with senior management and executive levels at Assigned Accounts and ensures Phoenix Contact’s products and solutions are positioned in a manner which demonstrate tangible economic value.
- Develops and implements strategic roadmaps for Assigned Accounts in close coordination and alignment with the HQ team. This includes, but is not limited to:
- Increasing revenue growth and profitability across all regions.
- Developing customer profiles, including the identification of gaps, key executive decision makers, design centers, etc.
- Defining and implementing executive-level relationship strategies with procurement, engineering, and all major decision makers.
- Focusing on driving solutions opportunities and expanding the Phoenix Contact brand.
- Identifies new growth opportunities for products and solutions which are mutually beneficial for Phoenix Contact and Assigned Accounts.
- Works with Assigned Accounts to expand Phoenix Contact’s presence and to deliver consistent results across geographic boundaries.
- Uses key metrics to support the recommendation of plans, initiatives, and/or corrective actions.
- Harmonizes efforts within Assigned Accounts with local US sales teams based on location.
- Communicates effectively throughout the US GCOC, Global Headquarters, and other subsidiaries on Assigned Account issues.
- Develops and implements objectives within Assigned Accounts.
- Leads and coordinates established business reviews, including monitoring of competitive activity, leading to recommendations to the Phoenix Contact team on areas of improvement.
- Organizes and leads cross functional teams to deliver on tactical business plans, tracks and measures performance against established timelines and metrics.
- Leads the development of presentations and proposals for Assigned Accounts, soliciting support as applicable from necessary resources.
- Communicates price negotiations and channel partner integrations to the Harrisburg, Blomberg, and other Subsidiary teams.
- Utilizes the CRM as the primary customer planning, reporting, measurement, and opportunity tracking tool.
- Establishes and maintains active involvement in industry related associations, as well as distributor and customer events.
- Demonstrates technical competence on Phoenix Contact products and solutions.
- Maintains all corporate policies, procedures, and programs including quotations, lead follow-ups, and timely reporting.
- Other duties as assigned by one’s Manager.
Qualifications
- Bachelor’s degree; Engineering, Business Administration, or another relevant discipline.
- 8 (+) years of relevant professional-level work experience preferred, including but not limited to Technical Sales, Account Management, and/or Business Development.
- Ability to influence executive-level stakeholders at a global level and build mutually beneficial customer relationships.
- Proficiency in R3/BASE selling skills a plus.
- Proficiency with common customer success and customer relationship management software.
- Strong analytical skills with the ability to assess complex information and deliver data-driven recommendations.
- Proven ability to manage and prioritize tasks in a fast-paced, international environment.
- Adept in the utilization of technology to enhance service delivery and client satisfaction.
- Demonstrated competence in establishing and leading cross-functional teams.
- Experience managing sales through distribution channel a plus.
- Exceptional communication and interpersonal abilities, with an emphasis on negotiating and client relationship management.
- Self-motivated with the ability to learn and adapt quickly.
Essential Job Functions
- Must be able to travel via airplane, domestically and internationally.
- Must have a valid passport.
- Must have a valid driver’s license and be able to operate an automobile for up to six hours at a time.
- Must be able to lift a minimum of 50 lbs. (sample, demos, literature)
- Must be able to travel overnight 35% - 50%.
- Comply with company dress code guidelines.
- Punctuality in all aspect is required.
Perks & Benefits
Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, tuition assistance, and more!
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Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.
Notice to Staffing Agencies, Placement Services, and Professional Recruiters:
Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.