Graduate Digital Consultant
We are:
an independent digital transformation consultancy with clients in the public and private sectors. We pride ourselves on our ability to solve difficult problems, applying technology in innovative ways to do this. We focus on understanding our client’s business and work with them to deliver change that makes them more effective. Our services are wide-ranging, from advising on technology strategy and conducting digital discoveries to full development lifecycle services and in-live support.
We operate as a flat organisation, and believe in trusting and supporting all of our team to operate independently, making the most of their expertise in their field. We believe in giving everyone an opportunity to continually learn and grow in the direction they choose, and we actively help and support people to shape the career that they wish to have.
The Role:
This role provides a dynamic introduction to Business Consulting and Design. After completing training, you will join a project as part of a larger team, receiving hands-on support from senior consultants across different practices.
Over two years, you’ll rotate through various disciplines, gaining hands-on experience and insight into areas like user research, interaction design, business analysis, and content design. You’ll work on impactful projects within high-performing teams, from large-scale transformation programmes to bespoke solution development. Collaborating with diverse clients and using a range of technology solutions, you’ll build a strong foundation for a rewarding and versatile career.
Candidates should be open to working in different locations for different clients. Although most of our work is in London, candidates should be happy to travel as client needs dictate.
Main duties:
As a Digital Consultant you will be:
- Collaborating within Agile teams to address client challenges by applying technical awareness, communication, and problem-solving skills effectively.
- Conducting user research to understand user needs and pain points through workshops, interviews, and other techniques, translating findings into actionable insights.
- Mapping user journeys, flows, and business processes to provide clarity and structure for strategic and design decisions.
- Developing and refining prototypes and wireframes to test ideas with users and validate product design decisions iteratively.
- Facilitating effective delivery teams, ensuring they are motivated, collaborative, and focused on achieving the best outcomes for users and stakeholders.
- Support identifying, analysing, capturing and validating business and user requirements
- Bridging the gap between business and technology, influencing technology decisions to ensure accessible, user-centred, and impactful solutions.
- Translating user insights into Agile delivery items, such as user stories and epics, to guide technical development.
- Using technical awareness to identify root problems, propose effective solutions, and ensure alignment with user and business needs.
Requirements
About you:
The role will suit someone with a genuine interest in digital technology and strong desire to deliver the best possible solutions for our clients. You will be confident in critical thinking, enjoy tackling difficult problems in a structured way and are highly motivated self-starters. You will have excellent communication and interpersonal skills, with confidence to communicate with both internal and external stakeholders.
- A good quality degree, or relevant professional qualification.
- Interest and aptitude for digital and/or human-centred technology, either via your chosen degree or other means
- Excellent communication skills; with the ability to communicate with teams and both internal and external stakeholders.
- The ability to navigate constraints (time, budget, and context) pragmatically, ensuring the best outcomes for users and clients alike.
- A demonstrated ability to handle multiple demands and thrive in a dynamic environment.
- Strong presentation skills and the confidence to communicate ideas effectively.
- Broader business experience or exposure to science/technology sectors, and awareness of project delivery or agile methodologies would be beneficial.
- A digital design portfolio showcasing experience in design or related fields is not essential but would be desirable.
- Familiarity with web design tools like Figma, Lucid, or similar is not essential would be desirable.
Benefits
- Competitive salary
- 25 Days Annual Leave + Bank Holidays
- Flexibility to work from home
- 10 days allocated development training per year
- Generous discretionary bonus
- Statutory & Contributory pension
- Private healthcare cover
- Discounted gym membership
- Enhanced parental leave
- Paid fertility leave
- Cycle to Work and Electric Vehicle schemes
- Access to Employee Assistance Programme (EAP)
- Annual Away days
- Monthly company socials