Group Account Supervisor (Patient Focused)

At Remedy Edge, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists—to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity

Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility

At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are

Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait.

Title: Group Account Supervisor

Department: Account Services

Your Role: Group Account Supervisors (GAS) are responsible for overseeing complex Brand(s) with multiple workstreams. Ability to lead complex initiatives (strategic and executional) seamlessly with a mix of support and independence.

What You will Do:

• Lead complex initiatives on large brands or multiple mid-size brands, including strategic and tactical initiatives
• Ensure pull through of Brand strategy on tactics and initiatives
• Be a teacher and mentor to junior staff and direct reports
• Work with your manager to “set the tone for the team”
• Run projects and initiatives end to end while supervising junior staff
• Manage your teams SOW from creation, through completion.
• Work with Project Management to ensure budget changes are communicated as appropriate to agency management and appropriate team members
• When appropriate, work to optimize established agency account procedures, including account files, approval process and status reports and ensure team members follow them.
• Learn to identify and act on organic growth opportunities.
• Develop and sell recommendations to client(s) with cross functional team members and manager
• Monitor client business to identify opportunities for agency growth.
• Ensure a high level of client satisfaction, by proactively identifying, escalating client issues and opportunities
• Develop deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge)
• Monitor brand and projects in progress to ensure on-track project timing, actively communicate any challenges and work with team to identify solutions

What You’ll Need:

• Superior verbal and written communication skills
• Superior organizational skills
• Able to collaborate across a multi-disciplinary team
• Excellent presentation skills with an ability to present ideas to brand teams and clients
• Experience with multiple types of projects and initiatives (digital, social, omnichannel, TV, CRM)
• Able to travel to client meetings
• Proficient in Microsoft Office
• Bachelor’s degree with a minimum of 6 years of medical marketing or agency experience
• Previous experience managing one or more direct reports
• Patient Pharmaceutical advertising experience is preferred, not required.

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States.   Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. 

• $78,000 - $149,500