Head of Human Resources

Overview

Our client, a well-established eCommerce and online marketplace company headquartered in the Greater Cincinnati area, is seeking a strategic and hands-on Head of Human Resources to lead their people function.

They are looking for an HR leader who can balance strategic thinking with roll-up-your-sleeves execution—someone who thrives in a fast-paced, collaborative environment and is comfortable working at both the strategic and tactical levels.

This is an opportunity to make a meaningful impact in a company that values its people and is committed to building on a strong foundation.

Key Responsibilities

• Serve as a trusted advisor to the executive team on organizational design, workforce planning, talent strategy, culture, and change management tied to business transformation and process improvements
• Partner with leaders on succession planning, leadership development, and team effectiveness.
• Oversee all talent management functions including acquisition, onboarding, retention, performance management, succession planning, and leadership development—including hands-on recruiting when needed
• Drive employee engagement through culture initiatives, surveys, action planning, and strengthened internal communication across all areas of the business, championing company values and building relationships across teams
• Manage all HR operations including policies, employee relations, compensation (market pricing and plan design), benefits, payroll partnership, compliance with employment laws, vendor relationships, and HR systems evaluation and implementation
• Lead and develop the HR team while building scalable processes, and oversee learning and development initiatives across the organization

Requirements

• A minimum of 10 years of human resources experience with demonstrated progression into senior-level roles
• Track record of serving as a business partner to C-suite executives during periods of organizational growth or transformation
• Comprehensive understanding of federal and state employment regulations, contemporary HR practices, and workforce data analysis
• Demonstrated success implementing modern HR platforms and utilizing emerging technologies such as AI to streamline operations
• Superior interpersonal abilities with sound judgment and strong verbal and written communication capabilities
• Leadership philosophy centered on supporting others while maintaining accountability and driving results

Preferred Qualifications

• Bachelor's degree in Human Resources or related field
• Experience in eCommerce, marketplace, logistics, or consumer-focused businesses
• Background supporting multi-location or hybrid/remote workforces
• Experience with warehouse and hourly workforce
• Exposure to M&A, integrations, or rapid organizational change
• Embrace AI with some experience using it

Benefits

Base Salary Range: $140,000 - $160,000 per year

Time Off:

• 15 days Paid Time Off (PTO)
• 9 company holidays

Benefits:

• Medical, dental, and vision insurance
• 401(k) with 1% company match (maximum)
• Company-paid life insurance and long-term disability (LTD)
• Paid parental leave

Travel Requirements:

• Approximately once per month to Columbus, OH

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.

Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.

Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

Rhode Island: We do not request or require salary history from applicants.

Connecticut: We provide wage range information upon request or before discussing compensation.

New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location."