Head of Marketing

About Clarion

At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care.

We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company.

Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication.

We've raised $5.4M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered.

Why Join Us?

• Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup

• Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients

• Own the narrative in a hot market: You'll shape how the industry talks about AI in healthcare while competing against well-funded competitors

• In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage—we move faster, build stronger bonds, and create a cohesive culture

What You'll Be Working On

• Define and own our story: Craft positioning and messaging that transforms Clarion from "another AI vendor" into the trusted partner healthcare teams need

• Generate pipeline at scale: Build and execute campaigns that fill our funnel with qualified healthcare executives ready to transform their operations

• Build trust through relationships: Create intimate customer dinners, executive roundtables, and strategic gatherings that deepen relationships with buyers and influencers

• Turn conferences into pipeline: Maximize ROI from 10+ annual conferences through strategic meetings, speaking opportunities, and customer events (not expensive booths)

• Create content that converts: Develop case studies, ROI calculators, blog posts, and sales materials that move deals forward

• Enable sales to win: Arm our team with competitive intelligence, battlecards, and thought leadership that helps close deals against funded competitors

Requirements

• 3-5 years of B2B marketing experience: Track record in enterprise healthcare, preferably at growth-stage startups where you've worn multiple hats

• Relationship builder: Experience creating trust through events, community building, and strategic partnerships—not just digital marketing

• Healthcare insider: Understands how health systems buy, who the key influencers are, and what messages resonate with overwhelmed providers

• Strategic storyteller: Can distill complex technology into a simple, repeatable narrative that sticks

• Scrappy executor: Comfortable doing everything from writing LinkedIn posts to organizing executive dinners to pitching reporters

• In-person collaboration: Excited to work from our NYC office daily

You're a Good Fit If

• You believe marketing is about building trust, not just generating awareness

• You understand that in healthcare, relationships and reputation drive deals more than SEO

• You measure success by pipeline influenced and competitive deals won, not vanity metrics

• You're comfortable being the only marketer while laying foundation for future hires

• You want to help a third-place competitor become the category leader through creativity and hustle

• You can balance strategic thinking with hands-on execution across multiple channels

What We Offer

• Direct impact: Work directly with founders to shape company positioning and go-to-market strategy

• Meaningful equity: Early employee stock options with significant ownership potential

• Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches

• Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team

• Career growth: Clear path to VP Marketing as we scale, with opportunity to build and lead a team

Interview Process

At each stage, we decide within 24 hours and update you shortly after:

1. First Chat (20 min) [Virtual]: Quick conversation about your experience building trust-based marketing in healthcare

2. Marketing Strategy Session (45 min) [Virtual]: Discuss how you'd position Clarion against funded competitors and build our presence without a big budget

3. Marketing Plan (Take-home): Create a 90-day plan for establishing Clarion's narrative and maximizing our fall conference schedule

4. Team Day (Half-day) [In-Person]: Present your plan, collaborate on real challenges, and meet the team in our NYC office

If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you.