Workana

Head of Marketing & Growth

Workana Panama Today
marketing

* This position is for the countries stated above.

We are looking for a hands-on Growth Marketing Manager to fully own and scale marketing performance and revenue across our network of multi-country eCommerce stores. This role is responsible for building a predictable, profit-focused growth engine that drives high-performing acquisition and retention campaigns across paid media and email.

You will operate as the in-house performance marketing authority, replacing external agencies and owning strategy, execution, optimization, and results end-to-end. Working closely with CRO/Shopify, creative, product, customer service, and leadership, you will drive scalable growth through disciplined testing, strong analytics, and operational excellence across platforms such as Google, YouTube, Meta, TikTok, and email.

Requirements

  • Hands-on operator who personally manages paid media and email execution
  • Proven experience managing $100k+/month in ad spend (ideally $200k+) with documented performance results
  • Strong understanding of direct-response marketing, human behavior, offers, hooks, and objections
  • Advanced analytical skills with the ability to identify what changed, why it changed, and what actions to take
  • End-to-end ownership of measurement and tracking (UTMs, GA4 checks, pixels, CAPI, attribution)
  • Ability to manage toward break-even CPA, ROAS, and contribution margin, not vanity metrics
  • Strong communication cadence with weekly planning, reporting, and prioritization

Must-Have Platform Experience

  • Google Ads (Search, Shopping, Performance Max), Merchant Center, and basic product feed management
  • YouTube Ads (creative strategy and measurement)
  • Meta Ads (testing, scaling, retargeting)
  • TikTok Ads (UGC-first testing; creator and Spark Ads workflows are a plus)
  • Klaviyo (campaigns, flows, segmentation)

Nice-to-Have

  • Experience scaling multi-store, international Shopify brands
  • Basic creative skills (Canva or Photoshop) for rapid testing
  • Affiliate program management
  • Experience testing Pinterest, Reddit, or TV/OTT with strong measurement discipline
  • Experience handling platform policy issues and account-risk scenarios

Responsibilities

Paid Media Ownership (Hands-On)

  • Build, launch, and optimize campaigns across Google Search, Shopping, Performance Max, YouTube, Meta, and TikTok
  • Run weekly structured testing on audiences, budgets, creatives, landing pages, and offers
  • Maintain clean account structures, naming conventions, governance, and change logs
  • Expand into additional channels (Pinterest, Reddit, TV/OTT) only after core platforms are stable and reliably tracked

Email Marketing Ownership (Hands-On)

  • Own Klaviyo (or equivalent), including campaign calendar, segmentation, and performance reporting
  • Build and optimize lifecycle flows: welcome, browse/cart abandonment, post-purchase, winback, upsell, and cross-sell
  • Align email creative and messaging with paid media angles and promotional calendars

Creative & Offer Engine

  • Lead a structured creative system: angles → variations → winners → scale
  • Write clear briefs for designers, editors, and UGC creators and manage creative rotation
  • Collaborate with CRO/Shopify teams to ensure strong alignment between ads, landing pages, and checkout experience

International Scaling

  • Replicate winning campaigns across regions with localized adaptations (currency, shipping, language, seasonality)
  • Maintain a centralized “winners library” to ensure learnings scale across stores
  • Ensure messaging remains compliant with platform and regional policies

Reporting & Analytics (Profit-First)

  • Own performance analysis using ROAS, MER, CPA, CVR, AOV, LTV, and contribution margin
  • Diagnose funnel performance issues using analytics and customer behavior insights
  • Define and manage break-even CPA and ROAS targets by store and product group
  • Deliver weekly performance scorecards with clear insights, explanations, and next actions

Process & Team Scaling

  • Build SOPs, documentation, and checklists to support future delegation
  • Coordinate with CRO/Shopify implementers and creative resources to ship improvements weekly

Benefits

  • Competitive compensation in USD.
  • Fully remote work.

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