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WIZELINE

Help Desk I

WIZELINE Guadalajara, Mexico 2 days ago
support

We are
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:

Key Responsibilities

  • Provide day-to-day IT operational support

  • Provide resolution to the issues raised by the users.

  • Provide maintenance to company owned IT equipment.

  • Document procedures, guidelines, and projects where you are participating.

  • Manage internal IT applications.

  • Communicate and coordinate with IT vendors when required.

  • Provide advice, evidence and guidance during audit engagements.

Nice to Have

  • Basic knowledge of Linux and Windows, mainly iOS.

  • Basic knowledge in Networking.

  • Basic python scripting.

  • Industry related certifications (ITIL, Network+, A+, CCNA, etc.)

What we offer:

  • A High-Impact Environment
  • Commitment to Professional Development
  • Flexible and Collaborative Culture
  • Global Opportunities
  • Vibrant Community
  • Total Rewards

Find out more about our culture here.