What is the salary for this HR Manager role?

Salary information is not publicly listed for this position. Apply directly to discuss compensation with Redial BPO.

Where is this HR Manager position located?

This is an on-site position at Redial BPO located in Johannesburg, ZA.

How do I apply for this HR Manager job at Redial BPO?

Click the 'Apply' button on this page to be redirected to Redial BPO's application portal. Make sure to have your resume ready and tailor your application to highlight relevant experience.

Redial BPO is actively hiring for HR roles. Visit the company page to see all open positions and learn more about working at Redial BPO.

HR Manager

Redial BPO Johannesburg, ZA Today

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We are looking for a Human Resources Manager!

We are seeking a highly motivated and experienced Human Resources Manager to lead our HR initiatives within our dynamic call center operations in South Africa. The ideal candidate will be a strategic partner, deeply knowledgeable in South African labor laws, and passionate about fostering a positive and productive work environment for a large and diverse team.

Key Responsibilities:

Strategic HR Leadership: Shape and implement HR plans that support our company's goals, specifically for our busy call center environment.
Employee Relations & Engagement: Be the main point of contact for employee issues, resolving disputes and fostering a positive, high-performing culture that keeps staff motivated and reduces turnover.
Compensation & Benefits: Manage competitive pay and benefits packages, ensuring they align with market standards and comply with South African labor laws.
Compliance & Policy Management: Guarantee strict adherence to all South African labor laws (like BCEA, LRA, EEA) and develop, update, and enforce HR policies.
Workforce Planning & Analytics: Analyze workforce data to spot trends, address gaps, and provide data-driven recommendations to improve HR efficiency and call center operations.
PaySpace HRIS Management: Effectively use our HR information systems for tasks like payroll, tracking attendance, managing records, and generating reports.

Qualifications & Experience:

Bachelor's Degree in HR or related field.
Extensive knowledge of applicable labor laws and regulations in South Africa.
3+ years of progressive experience as an HR Manager.
2+ years of HR experience within a call center environment.
Comprehensive and up-to-date knowledge of South African labor laws.
Strong interpersonal, communication, and conflict-resolution skills.
Ability to lead and motivate a diverse team.
Proficiency in HR systems and Microsoft Office.

If you're a results-oriented HR professional with a passion for people and a deep understanding of the call center industry and South African labor landscape, we encourage you to apply!