Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.
Position Summary
At Sand Valley, our team is at the heart of what we do, and the Human Resources Manager plays a vital role in supporting that team. This position helps lead the day-to-day operations of the People & Culture department and partners with leaders and team members across the resort to maintain a supportive, compliant, and welcoming workplace. From onboarding new team members to managing benefits and employee housing, the Human Resources Manager ensures our team members feel valued, informed, and cared for. The role requires strong attention to detail, a high level of confidentiality, and a steady, people-centered approach. Working closely with the Director of People & Culture, the Human Resources Manager champions the values that make Sand Valley special: genuineness, stewardship, collaboration, curiosity, and passion.
Core Responsibilities
HR Operations & ComplianceLead daily People & Culture functions including onboarding, offboarding, personnel changes, and file maintenance.Ensure compliance with federal, state, and local employment laws (FMLA, ADA, leave administration, etc.).Manage unemployment claims, wage garnishments, employment verifications, and required documentation.Conduct regular audits within the HRIS (ADP) to ensure accuracy in employee data, classifications, and compensation.Maintain all mandatory HR postings and internal policy adherence.Assist with reporting and audit processes as needed.
Employee Experience & CommunicationFacilitate a smooth and welcoming onboarding and offboarding experience for seasonal and year-round staff.Provide clear and timely communication regarding benefits, policies, and available resources.Act as a trusted point of contact for team member questions, concerns, or personal challenges, approaching each interaction with care, discretion, and empathy.Reinforce consistency in the application of workplace policies and expectations outlined in the Team Member Handbook.
Employee Housing CoordinationOversee the day-to-day management of employee housing for on-site location.Manage housing agreements, move-ins and move-outs, deposits, and resident communications, while collaboServe as the first point of contact for all employee housing matters.Partner with internal teams to ensure housing operations run efficiently.
Collaboration & CulturePartner with the Director of People & Culture on community outreach and team engagement initiatives.Help plan and execute internal events such as Anniversary Luncheons and the End-of-Season Celebration.Work alongside the HR Coordinator to continuously improve onboarding, training, and exit processes.Model and promote the values of Sand Valley in all aspects of work and interactions.
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or related field preferred.Minimum of 5 years of progressive HR experience, ideally within hospitality or a seasonal environment.Solid understanding of HR compliance, benefits administration, and experience with HRIS (ADP a plus).Exceptional interpersonal and communication skills, both written and verbal.Ability to work with discretion, maintain confidentiality, and handle sensitive situations with empathy and professionalism.Strong organizational skills and attention to detail.Positive, collaborative, and service-oriented mindset.
Supervises
HR Coordinator
Classification
Full-Time | Salaried | Exempt
Sand Valley LLC is an Equal Opportunity Employer
We participate in E-Verify to confirm employment eligibility.
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