Mercier Consultancy is excited to offer a unique opportunity for a Hungarian Speaking Customer Service Agent in Greece! We are searching for dedicated individuals who are eager to provide outstanding support to our Hungarian-speaking clients while embracing the beauty and culture of Greece, with a fully paid relocation package to facilitate your move.
In this pivotal role, you will serve as the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring a positive experience using our products and services. Your proficiency in Hungarian will be essential in delivering excellent customer service and building strong relationships.
Responsibilities
- Assist Hungarian-speaking customers through phone, email, and chat
- Provide effective solutions to customer inquiries related to our services
- Accurately document interactions and maintain records in our CRM system
- Work collaboratively with team members to address customer concerns
- Guide clients in optimizing their use of our products and services
- Collect and relay customer feedback to inform improvements
- Engage in training to stay updated on product features and enhancements
Requirements
- Fluency in Hungarian and English, both written and verbal
- Excellent communication and customer service abilities
- Experience in customer service or similar roles is a plus
- Ability to solve problems and think critically
- Detail-oriented with strong organizational skills
- A positive attitude and a commitment to customer satisfaction
- Willingness to relocate to Greece and adapt to a new environment
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and Hotel )
- Fee for the Real State agency paid by our client.
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel.
- Fully Paid Training
- Free Greek Course
- Discounts and Benefits with their partners
- And More...
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At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency.
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