Job Type: Full-time, long-term contractor
Workplace: Remote
Schedule: Full-time, aligned with U.S. business hours (Mountain Time Zone)
Compensation: $1,00 - $1,200 USD
Join a growing immigration law practice as the primary client support specialist, working directly with a solo attorney to enhance client experience and streamline operations. This entry-level position offers hands-on experience in immigration law while serving as the first point of contact for clients seeking legal assistance. You'll handle client intake, scheduling, billing orientation, and ongoing communication in a fast-paced, client-focused environment. The role provides opportunity for professional growth as the practice expands, with responsibilities evolving over time. Bilingual Spanish speakers are highly preferred due to our diverse client base.
A dedicated solo immigration law practice focused on providing personalized legal services while building strong client relationships and supporting community needs.
We seek a reliable, detail-oriented professional with strong communication skills who thrives in client-facing environments. The ideal candidate demonstrates consistency and dependability, with bilingual Spanish abilities highly preferred to effectively serve our diverse clientele. This role suits someone who enjoys direct client interaction while maintaining meticulous attention to administrative details.
• Conduct front-facing client intake processes to ensure smooth onboarding and positive first impressions
• Screen and filter non-qualified calls, particularly immigration defense cases, to optimize attorney time allocation
• Manage comprehensive calendaring and scheduling systems to maintain efficient workflow and client appointments
• Provide client orientation on billing procedures and next steps to enhance transparency and client satisfaction
• Handle basic email correspondence and client inquiries to maintain consistent communication and reduce attorney workload
Requirements
- Completion of some college coursework is required.
- Availability to work full-time during Mountain Standard Time business hours.
- Prior legal administrative experience is required; experience in an immigration law setting is preferred.
- Strong English communication skills (written and verbal).
- Proven ability to handle client intake screening and manage high-volume calls effectively.
- Experience managing legal calendaring and scheduling systems.
- Comfort with client billing processes and maintaining administrative documentation.
- Proficiency in basic email communication and client service best practices.
- Spanish language proficiency is strongly preferred, but not required.
- Ability to manage client-facing administrative responsibilities with professionalism and discretion.
- Comfortable working in a fast-paced, evolving legal administrative environment.
Benefits
• Access to a $200k+ perk marketplace with instant discounts on 150+ services
• Access up to 50% of approved earnings before payday (no credit checks or fees)
• On-time, in-currency pay
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