Job Title: Influencer Operations & Admin Assistant
Type: Full-time; Remote
Schedule: EST
About the Role
We’re looking for a highly organized, detail-oriented Influencer Operations & Admin Support
partner to help keep our influencer and community programs running smoothly behind the
scenes. This role is focused on administrative support, sourcing, tracking, and fulfillment
operations.
You’ll work closely with our in-house Influencer and Community teams to ensure accurate
tracking, timely fulfillment, and clean systems that support large-scale influencer seeding and
partnerships. This is an ideal role for someone who thrives in structured workflows, loves
spreadsheets and systems, and takes pride in keeping things organized and error-free.
Key Responsibilities
Influencer & Creator Admin Support
- Support creator and influencer sourcing by identifying profiles that meet provided criteria
- Support outreach as needed
- Maintain and update influencer databases, trackers, and CRM tools
- Log creator details, social handles, addresses, deliverables, and notes accurately
- Assist with campaign setup and backend coordination based on internal briefs
Product Seeding & Order Fulfillment
- Process influencer seeding and gifting orders based on internal requests
- Ensure shipping details are accurate and complete before orders are placed
- Track fulfillment status, shipping confirmations, and delivery issues
- Flag discrepancies, delays, or errors quickly to the internal team
Tracking, Logging & Reporting
- Log influencer posts, content links, and basic performance metrics into trackers
- Maintain up-to-date campaign logs and status dashboards
- Support weekly and monthly reporting by ensuring data is clean and complete
- Organize assets, screenshots, and content links for internal review
Cross-Functional & Team Support
- Partner with Influencer, Community, and Operations teams to support day-to-day execution
- Follow established SOPs and workflows while flagging areas for improvement
- Assist with miscellaneous administrative tasks tied to influencer and community programs
Requirements
- 1–3 years of experience in administrative support, influencer marketing operations, creator partnerships, or a similar coordination-focused role
- Strong organizational skills with exceptional attention to detail and accuracy
- High proficiency in spreadsheets and tracking tools (Google Sheets / Excel); comfortable managing large datasets
- Experience maintaining databases, trackers, or CRM tools with clean and consistent data
- Familiarity with influencer platforms and social media channels (Instagram, TikTok, YouTube, etc.)
- Comfortable sourcing and reviewing creator profiles based on defined criteria
- Experience supporting outreach, order processing, or fulfillment workflows is a plus
- Ability to track shipments, delivery statuses, and flag discrepancies or issues promptly
- Strong written communication skills and ability to follow detailed instructions and SOPs
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