Information Developer (Technical Writer)
Location: Pune
Experience Level: 3–8 Years
Department: Product Documentation/ Technical Communications
Role Overview
We are looking for detail-oriented, tech-savvy, and motivated Technical Writers to join our dynamic Product Documentation team.This role is ideal for professionals who are passionate about writing, curious about emerging technologies, and eager to grow in a collaborative environment.The selected candidate will handle creating clear, concise, and user-centric documentation that enhances product understanding and adoption.They will work closely with engineering, product management, and senior writers to deliver high-quality content aligned with our documentation standards.Key Responsibilities:
Create and support user manuals, API documentation, installation/configuration guides, FAQs, and online help systems.Collaborate with cross-functional teams to gather technical insights and understand product workflows.Edit &refine existing documentation for clarity, consistency, and technical accuracy.Use DITA, single sourcing, and content reusability principles.Follow documentation standards and style guides such as the MS Style Guide.Participate in peer reviews and incorporate stakeholder feedback.Gain exposure to bug tracking and task management tools (such as JIRA, Bugzilla).Contribute to process improvements and content strategy initiatives.
What you should have:
Required Qualifications:3–8 years of experience in technical writing or related roles.Exposure to telecommunications or software development is a plus.
Core Competencies:Excellent written and verbal communication skills with a focus on technical clarity.Ability to simplify complex technical concepts for diverse audiences.Strong attention to detail and commitment to quality.
Preferred Skills & Tools: Familiarity with Agile, Scrum, Sprint, and DevOps environments.Experience with structured authoring and DITA principles.Proficient in authoring tools such as oXygen XML, MadCap Flare, FrameMaker, and ArborText.Knowledge of markup languages (Markdown, AsciiDoc), CMS platforms (Confluence,Notion), & version control systems (Git, GitHub).Basic understanding of HTML/CSS and scripting (Python, JavaScript).Awareness of UX writing, accessibility, and content design.Experience with diagramming tools (Lucidchart, Draw.io).Interest in emerging technologies like AI, ML, IoT, Cloud, and RAN.Working knowledge of AI tools and LLM.
Soft Skills:Strong organizational and time management abilities.Adaptability and eagerness to learn.Collaborative mindset with openness to feedback and mentorship.
Bachelor’s or master’s degree in engineering, technical writing, mass communications, or a related field.
Job Location : Pune
