Information Technology Contract Project Administrator

Ingram Content Group (ICG) is currently seeking an IT Contract Project Administrator to join our team in LaVergne, TN (Greater Nashville area). This person is responsible for end-to-end procurement of technology hardware, software, and services while partnering with requestors to confirm requirements, timelines, and shipping needs. The position executes purchase requests through the ERP system, tracks approvals, issues purchase orders, coordinates vendors, and updates records within the ITSM platform. Responsibilities include asset lifecycle tracking, contract and renewal administration, pricing negotiation, dispute resolution, and coordination with Legal and Finance on contracts, invoices, and variances. Success requires strong accounting skills, attention to detail, and disciplined follow-through to maintain accurate records and compliant procurement practices. This position will be expected to work from the Ingram headquarters 4 days per week.

Want to help explore and build new ways to deliver content to the world? 

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel.  We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization.   Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. 

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways.  If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can’t wait to meet you! 

The ideal candidate will have the following minimum qualifications:

• Associates or Higher Degree
• 5 years of experience managing, reviewing, and reconciling invoices and accounts.
• 2 years of experience in the analysis and preparation of financial reports and statements

We have a preference for:

• High proficiency with MS Office (specifically Excel) and ERP software
• Experience Managing purchase orders and invoices
• Familiarity with IT procurement processes, legal concepts in contracts, and vendor risk management
• Ability to understand complex invoices and submit disputes
• Strong Communication Skills
• Strong Organizational Skills
• Vendor Management Skills
• Ability to negotiate the cost and terms of IT procurement contracts and agreements.
• Ability to follow and refine processes and procedures
• Knowledge of organization, operating procedures and policies of the company
• Attention to detail
• Ability to be flexible/multi-task based on workflow demands

The IT Contract and Project Administrator key responsibilities are:

• Partner with IT requestors to confirm product specifications, quantities, delivery needs, and timelines.
• Submit and manage purchase requests through the ERP system, track approvals, issue purchase orders, and send orders to vendors.
• Maintain accurate procurement, asset, and renewal records within the ITSM and ERP platforms.
• Track software, hardware, and service renewals, coordinate with product owners, and initiate renewal activity ahead of expiration dates.
• Track IT asset lifecycle activities from acquisition through decommission, ensuring records stay current and accurate.
• Support vendor management efforts by coordinating with vendors and Legal on contract terms, issues, and escalations.
• Negotiate pricing for new purchases and renewals in alignment with IT standards and budget guidance.
• Review invoices, analyze variances, resolve billing issues, and work with vendors and Accounting to correct discrepancies.
• Maintain a central repository of all IT Infrastructure contracts

Hiring Salary Range: $84,895k - $107,643k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code & Flexible Schedules (per team)

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish