Infusion Operations Specialist
Overview
Nira Medical is a national partnership of physician-led, patient-centered independent practices committed to driving the future of neurological care. Nira's mission is to enable clinicians to provide access to life-changing treatments so you can provide the best possible patient outcomes. Founded by neurologists who understand the unique challenges of the field, Nira Medical supports practices with cutting-edge technology, clinical research opportunities, and a collaborative and comprehensive care network dedicated to advancing the standard of care. As we enter the next phase of growth, our focus is on scaling our teams, services, and elevating customer experience!
Position Summary
The Infusion Operations Specialist is responsible for the end-to-end operational execution of infusion service integrations, including new infusion clinic launches, EMR system conversions, and infusion workflow standardization across physician practices.
This is a hands-on, execution-focused role ideal for someone with strong infusion operations experience who enjoys managing complex projects, coordinating cross-functional teams, and bringing new infusion services live with confidence and precision.
Key Responsibilities
Execute infusion integrations from pre-go-live through post-launch stabilization
Manage integration workplans, timelines, and operational readiness checklists
Lead infusion service conversions from legacy EMR systems into WeInfuse, ensuring accuracy and clinical alignment
Coordinate with nursing, patient access, revenue cycle, pharmacy, and IT partners
Support training readiness and adherence to standardized infusion workflows
Identify operational risks and escalate issues to infusion leadership
Serve as the subject matter expert in infusion workflows and WeInfuse
Travel Requirements: 30-40%
Qualifications
3+ years of experience in infusion services, specialty pharmacy, or healthcare operations
Working knowledge of infusion orders, benefits verification, scheduling, and billing workflows
Strong project coordination and organizational skills
Ability to operate independently and manage multiple integrations concurrently
Experience with WeInfuse, AthenaOne, or infusion technology platforms preferred
Why Join Us
High-impact role supporting infusion growth and operational scalability
Exposure to enterprise-level infusion strategy and leadership
Opportunity to help shape standardized infusion operating models
Collaborative, fast-paced environment with meaningful patient impact