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(insurance) Middle Information Developer (Technical Writer), TSCM-43250

Eleks Remote (Poland) Today

engineering

ELEKS Information Development Office is looking for a Middle Information Developer in Poland.

ABOUT PROJECT

Our client is a multinational British-American firm that operates in the professional services and management consulting sector, delivering various products aimed at risk mitigation.

The project at hand is focused on a revamp of the digital tools that the client provides to their customers to help them develop their business portfolios and develop risk mitigation strategies.

REQUIREMENTS

Experience creating documentation following the Microsoft Style Guide

Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring

Advanced in MS Word and MadCap Flare

English - Advanced+ level

Excellent communication and negotiation skills

Good analytical skills

Good understanding of DDLC

Degree in Translations, Philology, or Applied Linguistics would be a plus

RESPONSIBILITIES

Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff

Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff

Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO

Communicate the status of documentation tasks in progress to ensure timely delivery

Interview subject matter experts to obtain ongoing details on the projects

Create documentation templates for various document outputs

Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems

Create various types of video documentation under supervision of senior staff

Implement and support single-sourcing, structured authoring, and minimalism

Create documentation interactivity elements (index, hyperlinks, related topics, etc.)

With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product

With minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing)

Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements

Follow all stages of documentation development and provide high-quality results

Translate technical texts that require minor review and editing from senior staff

Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS

Take active (or passive) part in competence development events of IDO

Take part in coaching and mentoring of the junior staff