Inter City / Inter State Field Operations Executive
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
Role Title: Field Operations Executive – Inter City / State Logistics & Data Retrieval
Role Overview: We are hiring a highly disciplined and travel-ready Field Operations Executive responsible for inter-city and inter-state movement of storage hardware. The core responsibility is to deliver new storage hardware to assigned cities and retrieve filled storage hardware containing collected data on a daily or twice-daily basis
Role Overview: We are hiring a highly disciplined and travel-ready Field Operations Executive responsible for inter-city and inter-state movement of storage hardware. The core responsibility is to deliver new storage hardware to assigned cities and retrieve filled storage hardware containing collected data on a daily or twice-daily basis
Key Responsibilities:
1. Hardware Deployment
- Travel to assigned cities on company budget
- Deliver new storage hardware to city hubs or storage locations
- Ensure proper handover acknowledgment
- Verify hardware functionality before deployment
2. Data Retrieval (Core Responsibility)
- Collect filled storage devices daily or twice daily
- Follow strict retrieval schedules
- Ensure safe handling and transport of storage devices
- Prevent data loss, damage, or delays
3. City Responsibility Alignment
- Own end-to-end hardware movement for assigned cities
- Track hardware issued, collected, and pending
- Ensure continuous rotation of storage devices
4. Travel Planning & Calendar Discipline
- Maintain a structured travel planner or calendar
- Share daily travel plans with the reporting manager
- Escalate delays in advance
5. Documentation & Tracking
- Maintain hardware logs and travel logs
- Share end-of-day status reports
6. Coordination
- Coordinate with City ICs, Ops Leads, Central Data Team, and Inventory Manager
- Escalate risks related to hardware or data
Skills Required:
- Willingness to travel extensively
- Strong planning and time management
- Basic hardware handling knowledge
- High accountability
- Familiarity with Google Sheets and Calendars
Eligibility Criteria:
- 1–3 years of experience in field operations or logistics
- Valid driving license preferred
- Comfortable with frequent travel
Performance Metrics:
- On-time data retrieval
- Zero data loss incidents
- Hardware safety compliance
- Reporting accuracy
Compensation:
- Fixed salary - 35,000 per month
- Travel and stay covered by the company
- Performance-based incentives
Ideal Candidate:
- Highly disciplined
- Process-driven
- Trustworthy and detail-oriented
Our Values
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Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. -
Bias for Action
We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! -
Always Be Learning
We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. -
Act Like an Owner
We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.
About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!
Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.
Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.
Ready to make an impact? Learn more at www.instawork.com/about.