Internal Wholesaler

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Human Interest, the Retirement Industry Disruptor, is seeking a highly motivated and results-driven Internal Wholesaler to join our dynamic sales team. The Internal Wholesaler will be responsible for supporting the sales efforts of an assigned territory, primarily partnering with external wholesalers, and driving the adoption of our retirement plan solutions among financial advisors and plan sponsors. This role is critical in maintaining and growing our market share through frequent outbound communication, timely internal support, and product knowledge.

What you get to do every day

Sales and Business Development Support

• Proactively conduct outbound calls and emails to prospective and existing advisors to drive sales, promote product solutions, and schedule meetings for the External Wholesaler
• Partner closely with the assigned External Wholesaler to develop and execute a comprehensive territory sales plan, focusing on identifying and cultivating relationships with key financial advisors and intermediaries
• Monitor and present on an accurate pipeline to the Associate Director of Advisor Sales
• Field inbound calls and respond to advisor inquiries regarding product features, pricing, investment options, plan design, regulatory updates, and the proposal process
• Effectively articulate our value proposition, innovations, and velocity compared to our modern and legacy competitors
• Manage a full sales process for select opportunities

Relationship Management and Service

• Serve as an on-demand point of contact for financial advisors within the territory, providing timely and accurate information and exceptional support
• Maintain accurate and detailed records of all sales activities, advisor interactions, and pipeline progress within Salesforce and Outreach
• Design and execute prospecting and nurturing campaigns in Outreach 
• Drive follow-up activities and timeline, including sending marketing materials, proposals, docusigns, and other requested documentation

Product and Market Expertise

• Develop a deep understanding of our 401(k) recordkeeping platform, administrative capabilities, participant services, and fee structure in addition to our implementation and ongoing service structures
• Stay current on industry trends, regulatory changes (e.g., ERISA, SEC), and competitor offerings to effectively position our solutions. Become an expert and quickly delivering talk tracks and listening for key clues from advisors

What you bring to the role

• Bachelor's degree (preferably in Finance, Economics, Business, or a related field)
• Minimum of 2-3 years of sales experience in the 401(k) industry 
• Proven track record of meeting or exceeding sales support goals in a high-activity environment.
• Excellent verbal and written communication skills, with the ability to articulate complex financial concepts clearly and persuasively.
• Strong organizational skills and attention to detail, with proficiency in Salesforce and Outreach

Nice to have

• Prior experience as an Internal Wholesaler in the 401(k) or defined contribution space
• Professional designations such CRPS, QKA, AIF, CPFA, ChFC, etc.
• Demonstrated knowledge of retirement plan regulatory bodies and legislation (FINRA, SEC, ERISA) and plan design

Attributes for success

• No fear of the phone - you will be making many outbound calls every week
• Highly energetic, self-starter with a strong work ethic
• Team-oriented mentality with the ability to collaborate effectively with internal partners
• Strong commitment to providing an excellent client experience
• Resilience and the ability to manage multiple priorities in a fast-paced environment

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $105,000 - $110,000 which includes a base salary range of $70,000 - $75,000, and a variable target compensation of $35,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPAguidelines.

See more: https://humaninterest.com/disclosures