IT QA/QC Analyst II
At an intermediate level, carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. Provides quality assurance/quality control (QA/QC) consulting for PC, client/server, web and ERP class systems application development, enhancement, maintenance and deployment; including provisions for conformance to development, test, deployment and security standards and guidelines. Thoroughly tests software to ensure proper operation and freedom from defects. Documents and resolves all testing issues and problems. Reports progress on problem resolution to management. Builds scripts and installation procedures, proactively identifies and implements procedures to streamline the deployment process and serves as an advocate for best practices. Devises improvements to current procedures and develops models of possible future configurations. Performs work flow analysis and recommends quality improvements. This position utilizes knowledge and experience in own discipline but is still building higher-level knowledge and skills. Utilizes discretion and independent judgment to determine an appropriate approach within general parameters and some guidance from supervisor, manager and/or more experienced colleagues.
- Documents test requirements, plans, scripts, procedural documentation and other deliverables as required. Provides documentation and training materials as required.
- Provides direct application deployment support using the MSI or RIPS formats or other appropriate formats and tools.
- Ensures the complete unit, integration, system, interface, acceptance and post-implementation acceptance testing of hardware and software applications.
- Develops and maintains application file and directory structure standards for QA/QC and deployment activities.
- Develops, establishes and maintains QA/QC policies, procedures and processes to ensure software integrity across environments.
- Provides control and separation of development and test application environments during QA/QC cycles.
- Develops deployment procedures. Defines, develops and maintains security processes and procedures to be used during deployment, including cross checks.
- Maintains standard, written documentation for each QA/QC action regarding QA/QC deployment and test processes, including signoff checklists.
- Works with users and application, test and quality assurance analysts/developers to provide for timely release of new versions of applications and systems.
This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.
Physical demands:
- Work involves constant finger/hand manipulation in using a keyboard and mouse
- Knowledge, skills and abilities:
- Knowledge of computer hardware/software architectures including desktop workstation, network and client/server
- Knowledge of software development, testing and deployment standards and tools
- Knowledge of quality philosophies, principals, methods, tools, standards and ethics
- Knowledge of the ITIL (Information Technology Infrastructure Library) concepts and practices
- Knowledge of project management methods and concepts
- Knowledge of system development life cycle methodologies
- Skill in analyzing and solving complex problems
- Skill in verbal and written communication
- Skill in working professionally with external vendors to resolve hardware/software problems
- Skill in evaluating software applications/tools and making recommendations on appropriate purchases
- Skill in creating and delivering presentations
- Skill in articulating complex, technical information to both technical and non-technical audiences
- Intermediate skill level in office productivity applications (such as email, word processing, spreadsheets, etc.)
- Intermediate skill in the MAGIC Change/Work Request tracking tool and the LANDesk Management Suite and WSUS client management tools
- Intermediate skill in Windows (desktop and server) operating systems
- Basic skill in the UNIX/AIX and Linux operating systems
- Basic skill in VMWare (desktop and server) and the Lab Manager tool
- Basic skill in PeopleTools, Toad, Exceed, PuTTY, Badboy, TeamCity, JIRA, JUnit and Subversion tools
- Ability to build relationships and foster teamwork
- Ability to work in a team environment
Minimum qualifications:
Work environment:
- Work hours are spent in an office environment
- Work involves weekends, holidays and non-standard hours
Additional Job Requirements:
- Computer degree desired.
- 5-10 years’ experience in quality control and testing desired.
- Must be familiar with SQL.
- PeopleSoft experience is a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Look for: Cynthia
Phone: 346 231 7545
Email: c.nicholas@computerfutures .com