IT Services Specialist

ABOUT NEXTDECADE CORPORATION 

NextDecade is committed to providing the world access to reliable, lower-carbon energy. We are focused on delivering secure and cost-effective energy through the safe and efficient development and operation of natural gas liquefaction capacity at Rio Grande LNG. Through our subsidiaries, we are developing and constructing the Rio Grande LNG natural gas liquefaction and export facility near Brownsville, Texas, with approximately 48 MTPA of potential liquefaction capacity currently under construction or in development, sufficient space at the site for up to 10 liquefaction trains, and a potential carbon capture and storage project. NextDecade’s common stock is listed on the Nasdaq Stock Market under the symbol “NEXT.” NextDecade is headquartered in Houston, Texas. For more information, please visit www.next-decade.com.

SUMMARY OF THE ROLE 

IT Services Specialist will provide day-to-day and project-related technical support for the NextDecade Houston Corporate office. This includes analytical and problem-solving skills to contribute to problem resolution by closing/resolving tickets, giving first class, hands-on support to end-users including the Executive Team at the Houston Corporate Office. Under general direction, this role is responsible for 1st level IT support which may include Incident/Service Requests, Problem Management, Knowledge Management, Audio/Video Troubleshooting and escalation and follow-up for IT supported products and services in accordance with documented standards and procedures. Position requires a broad level of technical skills and decision making.

Work Environment 

This position operates in a professional office environment with occasional work within or outside of a complex construction environment. This role routinely uses standard office equipment such as computers, phones, photocopiers/fax, filing cabinets, etc.This is primarily a sedentary role; however, the incumbent must be able to stand and/or sit continuously to perform all essential job functions for a full shift. 

·  Ability to lift up to 20 lbs. as required in order to lift files, boxes and office equipment as necessary.

·  Ability to lift files, open filing cabinets and bending, standing on a stool, or climbing as necessary to perform these functions.

·  While performing the duties of this role, the incumbent may be required to talk or hear.

·  The incumbent is required to stand, walk, use hands to handle or feel; and reach with hands and arms.

·  Ability to move throughout all areas of each office/site location and facilities.

·  Able to wear all necessary PPE equipment to perform job functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

*In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

·  Safety – We make safety a priority. Everything we do relies on the safety of our people and the communities around us.

·  Integrity – We do the right thing, and are open, ethical, and fair. We hold ourselves to the highest standards in all that we do.

·  Honesty – We value truth and honesty in ourselves and others. We honor our commitments and take responsibility for our actions.

·  Respect – We listen, and respect people, the environment, and the communities in which we live and work.

·  Transparency – Transparency builds trust. We promote open communication with our people, our customers, and all our stakeholders.

·  Diversity – We value diversity of experiences and thoughts. It takes people with different strengths and backgrounds to make our company succeed.