About the company:
Founded in Hong Kong in 2013, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving orders every day. We are revolutionizing the logistics industry by directly connecting customers and drivers through our technology. With 1600+ employees spread across SEA and LATAM, our company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
At Lalamove we are characterized by living our values: passion, humility, grit and execution.
About the role:
Resolve technological issues and provide support to staff to ensure the efficient operation of systems, software, and hardware, thereby maximizing productivity.
What you will do:
Maintain and support office User's Workstation (PC/Laptop) and various Office IT Equipment life-cycle and availabilityHandle Procurement process for IT Equipment / Project-based on ISO Audit StandardCoordinate and maintain office Meeting Rooms VC and AV System Setup Coordinate with Telecom Service Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)Coordinate and troubleshoot for Office Structured Cabling SystemMaintaining Office Network Connectivity and coordinating with the Network team for Network Infrastructure Design and Build Troubleshooting, and Maintenance (WAN, Firewall, L3/L2 LAN, WiFi System …)Maintaining UPS System OperationDaily System Administration and support (Accounts creation, termination, etc...)Documentation (Inventory, IT Drawings, IT-related documentation)Troubleshooting for IT Equipment and inquiries of usersCommunication with IT Vendors in various categories
To be part of our team, you’ll need:
Degree or certificate holder in Information Technology or related disciplinesQualification in CCNA, CCNP, MCSE, MCP, and MCITP… is an advantageExperienced in Procurement Procedure for IT Equipment and vendors / ISP communicationExperienced in Google WorkSpace is an advantage1 - 2 years of solid experience in IT Technical Support, System AdministrationExperienced and knowledgeable in Networking (Firewall, Core/Access Switching, etc…), On Perm / Cloudbase Server and IP/Cloud PABX System Concept, Connection, and InstallationSolid experience in AV VC System Concept, Design, and Technical TroubleshootingExperience in MacOS/Windows Installation, Administration, and maintenanceBasic knowledge of IT Server/Comms Room Infrastructure and Structured Cabling SystemBasic understanding of ITILGood communication skills in English
If you are interested in our job opportunity, apply here.
