IT Support Technician

Key Responsibilities:

• Resolve IT and AV incidents promptly, demonstrating dynamic problem-solving skills to minimize disruptions.
• Address user support requests with enthusiasm, tackling hardware, software, and network issues head-on.
• Install, configure, and maintain technology assets with energy and precision, in line with company policies.
• Proactively monitor production systems to ensure optimal performance, showcasing your dynamic approach to problem-solving.
• Implement new deployments and changes with vigor, following approved procedures to drive innovation.
• Maintain user access to business applications with enthusiasm, while ensuring robust system security measures are in place.
• Complete thorough shift handovers with energy and attention to detail, ensuring seamless continuity of operations.
• Monitor and manage backup processes with vigor, safeguarding data integrity at all times.

Qualifications

• 1 year of experience in technical IT support, demonstrating a dynamic and energetic approach to problem-solving.
• A+, N+ certifications preferred, showcasing your commitment to excellence.
• Networking and audio-visual equipment experience advantageous, highlighting your versatility and adaptability.
• Strong problem-solving skills and resourcefulness, coupled with a dynamic and energetic attitude.

Additional Information

• Join us and be part of a team dedicated to delivering exceptional online gaming experiences while upholding industry standards and regulations.
• Apply now and embark on an exciting journey with us as an IT Administrator – where dynamic problem solvers thrive!

This is an in-office role in Cape Town. 

About the Company

Are you an energetic problem solver with a passion for technology? We have an exciting opportunity for you to join our team as an IT Administrator and play a key role in ensuring seamless operations in our IT environment.