IT Systems Team Lead

VIP is seeking a highly skilled IT Systems Engineer Team Lead to join our IT Team. This role is pivotal in leading a talented team in analyzing, testing, and building leading-edge solutions, focusing heavily on advanced process automation, security, and scalability.

Position Type: Full Time, Hybrid. This position will report to our office headquarters in Colchester, VT

Starting Pay Range: $90,000 - $130,000/year

Key Responsibilities:

• Technical Leadership and Architecture - Lead the definition, maintenance, and architecture of our core technical infrastructure, including designing and implementing complex, enterprise-class solutions.
• Automation & Efficiency - Drive significant process automation using tools like Ansible, PowerShell, and bash scripting to streamline system builds, updates, and maintenance, reducing human intervention.
• System Integrity & Security - Formulate, monitor, and enforce policies and procedures to ensure system maintenance, integrity, and robust security. Implement and maintain SOC1 & SOC2 security policies and measures to protect against cyber threats.
• Advanced Troubleshooting - Provide advanced, detail-oriented support for all installed systems and infrastructure (x64/x86-based servers, virtualization, networking). Expertly diagnose root causes of complex incidents and collaborate with cross-functional IT teams (Security, Middleware, Operations) for full resolution.
• Deployment & Project Management - Research, beta test, and lead full deployment projects for new tools and services. Support critical systems including reverse proxies (HAProxy), web application servers (Tomcat), and cloud solutions from vendors like BeyondTrust, Crowdstrike, and Okta.
• Team Development - Provide technical guidance and mentorship to Level I, II, and III IT Systems Engineers, guiding the team in incident tracking and alert response.

Required Qualifications:

• 5+ years of experience in systems or software engineering, with strong leadership experience.
• Bachelor's degree in Computer Science or a related field (or equivalent certifications/experience). Industry certifications such as CCNA, MCSE, or CISSP are a plus.
• Solid experience with Windows and Linux Servers, networking concepts (OSI model, TCP/IP, EIGRP routing, VLANs).
• Solid experience with scripting and automation.
• Strong understanding of virtualization and containerization technologies. Experience with Nutanix hyperconverged infrastructure (AOS, AHV) is highly desirable.
• Familiarity with cloud environments like AWS and/or GCP.

Leadership and Soft Skills:

• Strong Leadership and mentoring skills with an ability to think outside the box.
• Excellent analysis, critical thinking, and problem-solving skills with a methodical work style and attention to detail.
• Advanced project management and time management skills.
• Experience with change control management and proper documentation is vital.

Benefits Include:

• Health Insurance
• Vision and Dental Expense Reimbursement
• 401k Match & Employer Contributions
• Life and Disability Insurance
• Health Savings and Flexible Spending Accounts
• Paid Parental Leave
• On-site Child Care Center (VT)
• On-site Fitness Center (VT)
• On-site Health Clinic (VT) 
• Discounted Gym Memberships
• Combined Time Off and Floating Holidays
• Flex and Hybrid Schedules

All full time job offers are contingent upon passing a pre-employment drug screening and background check.