Italian Speaking Customer Service Jobs In Greece - Fully Paid Relocation package

Mercier Consultancy is excited to offer an exceptional opportunity for Italian Speaking Customer Service Representatives to work in Greece! This role includes a fully paid relocation package, paving the way for your new journey in a stunning Mediterranean destination. In this position, you will provide outstanding customer support to our Italian-speaking clientele, ensuring their needs are met with utmost professionalism.

As a Customer Service Representative, you'll engage with customers through various channels, addressing questions and resolving issues with a dedicated approach. Your language skills will be vital in nurturing positive relationships with our clients, enhancing their overall experience with our company.

Responsibilities

• Assist Italian-speaking customers through phone, email, and chat interactions
• Address inquiries related to products and services with accuracy and efficiency
• Maintain thorough records of customer interactions in our CRM system
• Collaborate with team members for effective problem resolution
• Provide comprehensive information regarding product features and benefits
• Collect customer feedback to drive service improvements
• Participate in training sessions to stay informed about service updates

Requirements

• Fluency in Italian and English, both written and spoken
• Exceptional communication and interpersonal abilities
• Previous experience in customer service or a related field preferred
• Ability to handle multiple customer inquiries in a fast-paced setting
• Attention to detail with strong problem-solving capabilities
• Passion for delivering excellent customer service
• Familiarity with customer support software is a valuable asset

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...