Key Account Manager - Benelux
At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 110,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
- Taking ownership and driving impact
- Being open to change and feedback
- Being passionate about our mission and our customers.
Your Mission
As Key Account Manager for the Benelux market, you drive GMV growth by developing and expanding a strategic portfolio of collectables sellers. You combine commercial ownership with coaching and leadership, strengthening both seller performance and the wider sales team. As a senior member of the Collectables Supercluster Sales team, you shape territory strategy, build long-term partnerships and contribute directly to Catawiki’s growth in a key market.
What You’ll Do
- Own and grow a portfolio of key sellers in the Benelux region, driving GMV and quality KPIs
- Develop medium and long-term strategic growth plans in close alignment with Category Managers and Sales leadership
- Analyse seller performance data to identify trends, risks and opportunities, and translate insights into clear commercial actions
- Negotiate commercial terms and manage contracts to secure sustainable, mutually beneficial partnerships
- Lead commercial conversations with sellers and experts, driving structured follow-ups and measurable impact
- Conduct regular business reviews, translating KPIs and processes into actionable improvement plans
- Coach and support other Account Managers, sharing sales expertise and raising overall team performance
What You’ll Bring
- 4+ years of experience in Sales or Account Management with ownership of revenue and performance targets
- Fluency in Dutch and English (mandatory)
- Proven ability to build and nurture strategic relationships with top sellers
- Strong analytical skills with confidence using data to inform strategy and decision-making
- Excellent negotiation and communication skills across in-person, phone and written channels
- Autonomous and well-organised working style, with willingness to travel across the Benelux region
- Proficiency with Google tools, experience with CRM systems such as HubSpot is a plus, and a genuine interest in Collectables
How We Work in Collectables
- You are part of a collaborative Collectables Sales team where each Account Manager owns a territory and leads its strategy and performance
- You work closely with Category Managers, Experts and Sales leadership to align on growth priorities and seller strategy
- You contribute to a culture of shared learnings, commercial focus and continuous improvement across the team
- You balance independent ownership of your portfolio with active collaboration, both in the Amsterdam office and in the field with sellers
Where You’ll Be
This is a hybrid role based in Amsterdam. You will work from our Amsterdam HQ a minimum of 2 days per week.
Why You'll Love Working with Us
- Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
- Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
- A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
- Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.