Key Account Manager - Indirect & Alternate Channels
Job Description
- Develop and execute effective sales and account strategies to achieve or exceed revenue, volume, and gross profit targets across indirect and alternate channels.
- Manage and grow medium to large key accounts, including expanding existing portfolios, introducing new products, and delivering strong customer relationships at all levels.
- Translate global strategies into locally relevant plans, driving short- and long-term growth and profitability within the Australian market.
- Lead end-to-end account management, including forecasting, pricing, trade spend, margin management, and ROI optimisation.
- Collaborate cross-functionally and with customer teams to ensure seamless execution, high customer satisfaction, and mutually beneficial outcomes.
- Contribute to overall segment strategy by providing market insights, leading business reviews, and supporting the National Sales Manager on commercial and strategic priorities.
Qualifications
Qualifications
Working at JDE Peet’s is hands-on, giving you the chance to leave your mark while working together as one team. We’re a fast-paced company on a mission, focused on what matters most. Our environment demands energy, agility, and bold thinking. If you’re ready to make an impact and grow in a global team, JDE Peet’s is the place for you.
For this role as the Key Account Manager - Indirect & Alternate Channelswe’re looking for someone who has the following skills and experience:
- Minimum of 5 years’ proven sales experience, with a strong track record of success in B2B environments, ideally within the Office Products or Foodservice industries.
- Proven ability to deliver exceptional customer service, demonstrating professionalism and resilience in a fast-paced environment.
- Strong track record in FMCG sales execution with a focus on driving growth and achieving commercial targets.
- Capable of working effectively both independently and as part of a collaborative team.
- Exceptional attention to detail, ensuring accuracy and consistency across all business activities.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) with sound analytical and reporting skills.
Additional Information
Additional Information
Your application at JDE Peet's
If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application, we will do our utmost to give you quick feedback. Part of our recruitment process at JDE Peet's may include an online assessment, case study, and pre-employment checks.
Our DE&I Statement
At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.
Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.
Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.
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