Knowledge Manager

M9 Solutions is seeking a Knowledge Manager to work on-site in support of a government contract for a client located in Washington, DC. An active TS/SCI clearance is required.

Responsibilities

• Manages and improves data-related knowledge repositories, enhancing information discoverability and fostering a culture of knowledge sharing across divisions.
• Close collaboration with the Chief Data Officer, data stewards, data governance leads, and technical teams to ensure alignment with the enterprise data and analytics strategy and major initiatives such as the enterprise data catalog, data standards management, and data acumen.
• Identifies, creates, updates, and maintains knowledge repositories related to enterprise data management and advanced analytics.
• Contributes to data acumen and literacy initiatives by identifying, curating, and sharing data training sessions and materials.
• Works with system owners, data stewards, and other technical teams to populate and enrich the enterprise data catalog.
• Supports data catalog adoption by curating high-quality entries and providing guidance to stakeholders on usage and contributions.
• Serves as a liaison between users and data/information sharing teams to facilitate cross-functional information sharing.
• Supports working groups, community of practices meetings, and knowledge sharing sessions focused on data acumen.
• Develops and delivers materials (FAQs, guides, reference documents) that support user understanding of strategic data initiatives, data governance, policies, and catalog tools.
• Develops communications, project plans, briefing materials, and other varied written deliverables for an executive and enterprise audience.
• Monitors and reports on usage metrics of the data catalog and information sharing requests to inform improvements
• Identifies gaps in data documentation and catalog metadata quality and proposes actions to close them
• Contributes to knowledge management deliverables for enterprise data projects
• Creates and maintains repositories for solutions and best practices to share with the client IT/Data community, a catalog of available trainings and resources, and curates data training paths and basic curricula.
• Implements and curates a data standards/data model repository.
• Provides strategic guidance and thought leadership on KM practices to senior executives and stakeholders.
• Develops an understanding of the needs and requirements of information end-users.
• Monitors and reports the usage of knowledge management assets and resources.
• Plans and manages the delivery of knowledge management projects.
• Provides recommendations on data structures and databases that ensure the correct and quality production of reports/management information.

Required Skills and Qualifications

• TS/SCI security clearance.
• Bachelor’s degree in a related field.
• 5+ years of relevant experience in knowledge management, information management, or data governance. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level.
• Familiarity with data catalogs and metadata management, proficiency with knowledge management tools (Confluence, SharePoint, wikis, etc.), excellent communication, facilitation, and stakeholder engagement skills, strong organizational and documentational skills, and experience supporting cross-functional teams in a data-rich environment.