KYC & MI Team Lead

We are supporting an Financial Intuition on the appointment of a CDD Oversight Manager to lead governance, reporting and performance management across a team of 5-10 CDD Analysts.

This mandate is focused on strengthening oversight, improving MI capability and driving process efficiency within a high-volume financial markets environment.

The role is not hands-on production CDD - it is focused on team leadership, control framework integrity and operational improvement.

Responsibilities

• Oversight of a CDD/KYC team (circa 5–10 analysts)

• Ownership of workflow governance and quality control standards
• Production and enhancement of MI reporting for senior management
• KPI/KRI monitoring (SLA adherence, backlog management, QA results, ageing)
• Capacity planning and performance management
• Identification and implementation of process improvements
• Stakeholder engagement across Compliance, Front Office and Operations
• Support with audit and regulatory engagement where required

Requirements

• Proven experience leading a CDD/KYC team within financial services
• Strong MI reporting capability with exposure to senior stakeholders
• Experience operating in a capital markets, brokerage, or investment banking environment
• Demonstrable process improvement delivery (workflow optimisation, efficiency gains, control enhancement)
• Confident stakeholder management skills
• Strong understanding of FCA-regulated environments

Benefits

Mat leave cover until the end of Sept.

Hybrid working model with 3 days in office.

Paying between £40,000 - £50,000 per annum.