L2C Analyst
The Company
Egon Zehnder
Egon Zehnder (www.egonzehnder.com) is trusted advisor to many of the world’s most respected organizations and a leading Executive Search firm, with more than 600+ consultants and 69 offices in 41 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We have a blue-chip client base across all industries and operate at the Board and senior management level.
Knowledge Centre India (KCI)
Knowledge Center India (KCI) is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firm's business life cycle. With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, Visual Solutions, Projects/CV Capture and Digital IT, working round the clock on many mission critical elements.
The Team
We are a centralized team with a bouquet of specialized services. Team partners with multiple stakeholders across the firm to establish standardized processes and guidelines, ensuring data consistency, accuracy, reporting and insights that help colleagues deliver excellent client services. Also, one arm of the team collaborates with the global Finance & Controlling team on various accounting processes.
Requirements
Job Summary:
We are seeking an experienced and enthusiastic candidate to join our Lead to Cash (L2C) Global Support Team. The ideal candidate will possess a strong understanding of the L2C application, invoicing processes, with a specific focus on project administration and invoicing best practices.
The role will be located in our Knowledge Center India and will report to the L2C Team Lead (based in London).
Requirements
Key Responsibilities
We are seeking an experienced and enthusiastic candidate to join our Lead to Cash (L2C) Global Support Team. The ideal candidate will possess a strong understanding of the L2C application, invoicing processes, with a specific focus on project administration and invoicing best practices.
The role will be located in our Knowledge Center India and will report to the L2C Team Lead (based in London).
Project Management Support:
o Assist internal business users at various stages of the Lead-to-Cash process, ensuring compliance with global standards.
o Collaborate with cross-functional teams to address specific requirements and enhance process efficiency.
Process Knowledge:
o Utilize fundamental knowledge of the L2C application and end-to-end process to support internal business users
o Develop and expand expertise in NetSuite, particularly in relation to L2C and expense processes
Intercompany Processes:
o Guide end users on intercompany invoicing processes, ensuring alignment with internal standards.
Financial Oversight:
o Assist in interpreting the financial aspects of the Letter of Proposal (LoP), offering insights and recommendations as necessary.
Data quality
o Conduct data quality checks related to financial data and processes to ensure accuracy and reliability.
New application implementation support
o Assist during the launch of new L2C platform actively participate in preparation of targeted training and knowledge sharing.
o Providing technical support by being part of help desk, dedicated support team to address the technical issues and provide assistant. Conducting thorough testing and promptly resolving any identified problems
o Support creating user-friendly guidance and FAQ’s to address common issues
o Collaborating with change management team to strengthen the transition process effectively
Use case collection and documentation support -post launch support
o Gather and document relevant use cases to ensure comprehensive understanding and support for L2C processes. This includes collaborating with team members to identify key scenarios, compiling necessary documentation, and maintaining an organized repository for easy access and reference
o Conduct testing of new developments to ensure seamless integration and functionality, while monitoring and optimizing process and data flow for efficiency and effectiveness.
Qualifications:
- 3+ years’ experience in project administration, invoicing, or a related field.
- Familiarity with L2C processes and systems
- Proficiency in MS Office.
- Experience in an administrative role like Executive Assistant or Accounting is preferred
- Experience in working with international – preferably global – teams, building solutions, and adapting to change.
- Flexibility to work in shifts, to cover UK time zone
Preferred Skills:
- Exceptional attention to detail and strong data quality management skills.
- Proactive approach to identifying areas for process improvement.
- Strong analytical skills to diagnose issues and propose effective solutions in a timely manner.
- Excellent verbal and written communication skills in English for effective collaboration with team members.
- Ability to work collaboratively in a team environment and support various stakeholders.
- Understanding of financial processes and basic accounting principles is a plus.
Why Join Us?
By joining our L2C Global Support Team, you will play a critical role in ensuring the smooth operation of our invoicing processes and project management. You will have the opportunity to work in a dynamic environment, collaborate with a diverse team, and contribute to the success of our organization.
Location
The position is Remote or based at Egon Zehnder Knowledge Center India (KCI), Plot no. 29, Institutional Area, Sector 32, Gurgaon
Benefits
Benefits which make us unique
At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!
Benefits Highlights:
- 5 Days working in a Fast-paced work environment.
- Work directly with the senior management team
- Reward and Recognition
- Employee friendly policies
- Personal development and training
- Health Benefits, Accident Insurance
Potential Growth for you!
We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your manager who will act as your career coach and guide you in your career goals and aspirations.
EZ Commitment to Diversity & Inclusion
Egon Zehnder aims for a diverse workplace and strives to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration.
Egon Zehnder is an Equal Opportunity Employer
Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.