What is the salary for this LATAM Operations Support Associate - Content role?

Salary information is not publicly listed for this position. Apply directly to discuss compensation with Sporty.

Is this LATAM Operations Support Associate - Content position remote?

Yes, this is a fully remote position. You can work from anywhere.

How do I apply for this LATAM Operations Support Associate - Content job at Sporty?

Click the 'Apply' button on this page to be redirected to Sporty's application portal. Make sure to have your resume ready and tailor your application to highlight relevant experience.

Sporty is actively hiring for Support roles. Visit the company page to see all open positions and learn more about working at Sporty.

LATAM Operations Support Associate - Content

Sporty LatAM Remote 1 day ago

support

Sporty Group

Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with innovation and exclusive sports content.

Sporty is expanding and we're building the world's go to platform for everyday entertainment.

Our People & Talent department at Sporty is the beating heart of our operation. Working with us is challenging and rewarding, we offer great opportunities for good team fits. We aim to offer real value and benefit to our People and the Company. A proactive, positive working attitude and solutions driven mindset is essential to work in this lean and vital area of our organisation.

About the Role

As a Content Operations Executive at Sporty, you will be responsible for the smooth running of all backend content activities across our global platforms, with a primary focus on Mexico and Brazil.

You will manage daily content updates, creative asset deployment, and promotional campaigns, ensuring accuracy and consistency across the site. The role involves monitoring site performance, resolving operational issues, and maintaining a flawless user experience.

You will work closely with internal teams to improve processes, identify new opportunities, and uphold Sporty’s standards for quality, compliance, and delivery.

What you'll be doing

Plan, schedule, and execute all day-to-day backend content operations, including the timely deployment of creative assets, content modifications, and promotional campaigns, ensuring 100% accuracy and visual integrity across the site

Efficiently multitask and coordinate backend content deployment and troubleshooting across multiple global regions, primarily Mexico and Brazil

Monitor and maintain the functional integrity and visual performance of the site's backend with a zero margin of error and no delays

Manage and resolve all operational and customer service escalations (Level 2/3). Use system tools and available data to troubleshoot issues efficiently and ensure error-free, high-quality solutions

Proactively analyse existing operational processes to identify and suggest performance improvements and efficiency gains, utilizing a creative approach to problem-solving

Document and escalate product improvement opportunities to concerned stakeholders to enhance the platform's content and performance

Apply strong global sports knowledge and research skills to proactively identify content gaps and potential business opportunities for the platform

Maintain content consistency and adherence to all regulatory and internal compliance standards

What you'll bring

Fluent in written and spoken Portuguese, Spanish & English.

Exceptional attention to detail and proven ability to maintain precision in a fast-paced, dynamic content environment

Strong Excel / Google Spreadsheet skills for daily operational tracking, data analysis, and reporting

Solid understanding of current global sporting activities, prominent sports/teams, and geographical sporting preferences

Minimum 1 year of experience managing or deploying content for the customer-facing front end of an E-Commerce or related online platform

Minimum 1 year of operations support experience. (Previous experience in sports related platforms is a plus.)

Bachelor's degree or equivalent higher education is beneficial

Flexibility to work night shifts and weekends on a rotational basis is required

What’s In It For You

📍 Sporty is a remote first company in pursuit of sustainability

💰 A competitive salary + individual performance based bonuses every quarter

🌴 28 days paid annual leave

⏰ Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

📝 Referral bonuses & flash bonuses

💻 Top of the line equipment

🌍 Annual company retreats to provide great internal networking opportunities

Personalised Support

We’re committed to making our recruitment process accessible to everyone. If you need any adjustments or accommodations during the application or interview process, please let us know.

Your Move

If you're excited about this role, even if you don't meet every requirement, we'd still love to hear from you. We understand candidates may hesitate to apply if they don't meet all requirements, however your unique perspective is what helps us innovate and grow together.

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.