Lead Implementation Specialist Travel & Spend (German speaker)

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

We are looking for a Lead Implementation Specialist who will be focusing on the successful, end-to-end implementation of our largest and most complex customers. As a Lead Implementation Specialist, you will be responsible for the flawless execution and launch of the high-profile implementations in your portfolio. You will not only analyze the specific needs and circumstances of each customer but also propose and drive highly tailored implementation plans. Your success will be measured upon the deep integration and full adoption of the Perk platform among your customers' users. You will serve as the highest-level subject matter expert in change management and financial system integration, ensuring a seamless and 7-star experience for our most strategic clients during the onboarding process.

The role requires exceptional leadership, strategic project management, organizational, and complex problem-solving skills, with an unwavering focus on detail. Lead Specialists are expected to be highly technically proficient, capable of autonomously managing advanced integration concepts and guiding the customer's technical and finance teams through sophisticated setups.

What you will do

• Lead and govern complex, multi-functional implementation projects, utilizing superior Project Management skills to manage sophisticated, high-stakes, multi-stakeholder alignment.

• Be the top subject matter expert in change management for large-scale migrations. Strategically guide clients through the introduction of a new travel and spend tool and policies in their organization.

• Apply Full Travel & Spend product knowledge to perform end-to-end setup, including fully customizable items like Workflows and Per Diems.

• Provide expert guidance and challenge the customer on Finance best practices using Advanced notions of Accounting knowledge (e.g., knowledge on Per Diem rules, understanding Compliance rules in CORE markets).

• Autonomously set up and troubleshoot on all out-of-box, plug-and-play integrations, including HRIS, SSO, and SCIM.

• Autonomously set up and troubleshoot on all out-of-box, plug-and-play ERP integrations (e.g., Spend Export File, DateV, Xero).

• Understand and support more complex ERP integrations (e.g., Business Central (BC), Finance and Operations (F&O), Netsuite), acting as the go-to resource for the customer's Finance Teams on ERP-related questions.

• Serve as the primary escalation point for complex technical and financial challenges during the implementation process.

• Mentor and provide guidance to more junior Implementation Specialists, promoting team alignment and best practices.

What you will need

• Three years experience in software implementation.

• A proven track record of successfully leading and managing complex, multi-stakeholder projects in international environments.

• A strategic, solution-oriented mindset and a passion for overcoming significant technical and organizational challenges.

• High capability for structured working, advanced analysis, and delivering expert, defensible recommendations.

• You are able to develop and influence relationships with all levels of the organization, both internally and externally (including C-level stakeholders), and adapt communication to be professional and effective at an executive level.

• Fluent German and English written and spoken.
  

What you will get

• Receive competitive compensation and equity ownership in Perk.

• Rest and recharge with our generous allocation of vacation days plus public holidays.

• Take control of your physical health with your choice of private healthcare or a gym allowance.

• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.

• Join our unforgettable Perk events, including our spectacular annual summer party.

• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.

• Make your money go further with our flexible compensation plan.

• Focus on your family with 17 weeks’ paid parental leave during your child’s first year.

• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.

• Broaden your horizons with up to 20 "Work from Anywhere" days per year.

• Nurture your language skills with in real-life English, Spanish and Catalan lessons.

• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years.

• Let us help you move to one of our hubs with relocation support.
  

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk [dot] com, and we will confirm whether it is legitimate.