Lead, US Logistics- US shift
Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster
Fictiv exists to help product innovators create.
Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.
Your role as a Lead, Logistics (US), GCC will be to support and drive improvement to our critical manufacturing functions. We have two sets of customers, our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts, and you’ll take the inputs from our builders and work with our manufacturing partners to deliver on our builders’ expectations. At Fictiv, we believe in creating and empowering product innovators to create, and you’ll be playing a critical role in making that happen.
What is in it for you?
This role provides a high impact opportunity for professionals who want to go beyond traditional logistics roles. Comparative advantages include:
Strategic Influence Over Operations:
Unlike typical logistics roles that are limited to execution, this position involves direct interaction with cross functional teams, exception management, and carrier performance tracking, providing exposure to strategic decision making and business process improvements.
Ownership and Visibility:
Rather than working in a siloed environment, this role offers end-to-end ownership over order fulfilment, from documentation to delivery. This increases personal accountability, but also offers greater visibility into business outcomes, contributing to faster career growth and deeper functional expertise.
Impact in this Role
In your role as Lead, Logistics (US) you will leverage your leadership, managerial, supply chain, logistics, and trade compliance expertise as well as superb planning and communication skills to oversee the execution of Fictiv’s domestic shipping within the US and exports as required.
You’ll manage and lead the regional Logistics team, providing guidance and coaching while setting an example for excellence. You will be accountable for the capabilities, performance, and cost competitiveness of our US Logistics network, which is critical to the success of our customers and Fictiv, while maintaining compliance with all applicable laws and regulations and minimizing cost overages.
What You’ll Be Doing
- Oversee the Regional Logistics Team and act as primary point of escalation
- Manage the US Support Logistics team to meet the Regional Goals
- People management of the US Support Logistics team, including managing time off, performance management, hiring, firing, and other activities
- Work directly with cross functional teams to ensure Logistics is working in alignment to progress the goals for the region
- Be responsible for all the processes and documentation to ensure following global standards and strategy
- Lead working with the transportation vendors regionally, in alignment with global strategy
- Provide regional process improvement ideas and lead the IT/Platform projects necessary to support US Logistics team
- Supports the coordination of all shipments within the US to our US customer base and supports exports from US to countries where we can deliver compliantly.
- Monitor transit of cargo to ensure delivery and resolve delivery problems as needed.
- Respond to shipping complaints, customs delays, and damages.
- Administers import/export record keeping requirements.
- Partner with transportation integrators, freight forwarders, and other private companies to ensure efficiency and low cost of shipment deliveries.
- Partner with Fictiv’s manufacturing partners to ensure on time shipment and export of our orders to our customers.
- As necessary, international freight quotes to our Costing & DFM team and other team members in the organization.
- Responsible for the creation and review of shipping documents and coordinate booking, pickup arrangements, creation of shipping documents and all the operations of handling a shipment with a freight forwarder.
- Continue to support the Logistics Freight margin monitoring, especially delivering on expectations for the US being profitable in shipping margin.
- Collaborate with other departments to ensure seamless and efficient integration of logistics processes with end to end company workflows..
- Identify opportunities for and implement change to realize cost savings for Fictiv and its customers.
- Develop and document standard operating procedures.
- Execute and monitor the OTD for US region
- Perform other logistics related tasks as indicated by the GM - US
Desired Traits
- 6+ years of experience in Logistics, Warehousing, Distribution and/or Supply Chain
- Bachelor’s Degree in International Business, Foreign Trade, Customs or related fields Preferred.
- Excellent understanding of logistics processes, customer service, production planning, materials management, RMA processing, quality and regulatory affairs.
- Experience with Enterprise Resource Planning; Transportation Management Systems.
- Experience in vendor oversight and managing external partnerships and relations
- Able to work independently in a fast paced environment with little supervision.
- You are meticulous and detail oriented.
- You have excellent verbal and written communication skills.
- Ability to work under stress and lead under difficult situations.
Fictiv is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers around the world. People who succeed at Fictiv are talented, creative, and driven to achieve professional excellence and support our vision to help product innovators create.
We’re actively seeking teammates who:
- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
- Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
- Have an ‘always learning’ mindset that celebrates learning, not just wins.
- Help us continue to build a world-class organization that values the contributions of all of our teammates
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.