🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Barcelona (ESP) | Hybrid: 2-3 days from the office | 💰 Base salary for this role is depending on experience + benefits | Hear from the team ✨
⭐Our User Research Team:
We are currently a team of around 20 individual contributors, and 3 people managers who are embedded into collectives i.e Personal Banking, Business Banking etc, working cross functionally with a range of teams including Product Design, Product Management, Marketing, and Engineering. Our organisation is led by Katherine Vaughan, our Director of Research.
🔑You’ll play a key role by...
🤩 We’d love to hear from you if…
🙌What’s in it for you
📍Barcelona, ESP | Hybrid: 3 days a week in the office.
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚€1,200 learning budget each year to use on books, training courses and conferences.
➕ Plus lots more!
🌈 The application journey has 3 key steps
● Recruiter call (30 minutes). A video chat with a recruiter who is part of our hiring team. This focuses on general suitability and fit for Monzo.
● Research methods (60 minutes). You will be sent a pre-interview task by the hiring team, which you will discuss in the interview, followed by situation questions.
● Final loop (Total 1hr30-2hours). Split into 2 interviews - Teamwork & Impact and Leadership and Values
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Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊