Is the Lease Administrator role at Cimgroup remote?

The Lease Administrator role at Cimgroup is an on-site position located in Los Angeles, CA.

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Lease Administrator

CimgroupLos Angeles, CA2d ago

ABOUT CIM GROUP:

CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

POSITION PURPOSE:

The Multi-Family Leasing Administrator will be responsible for managing, building and optimizing the leasing relationship management (CRM) system to enhance leasing operations and improve resident satisfaction. This role involves leveraging CRM tools to streamline leasing processes, track leads, and ensure effective communication with prospective and current residents.

RESPONSIBILITIES:

Provide guidance and coaching to leasing team to ensure tenant and resident experience is consistent across the portfolio.

Develop and implement leasing strategies to improve lead generation, conversion rates, and resident retention. Strategies should address both the front-facing interaction with current and prospective tenants as well as optimizing the CRM system.

Manage and maintain the CRM system to support leasing activities and resident interactions.

Actively monitor and respond to incoming leads with the goal of maximizing lead to tour ratios for on-stie teams.

Schedule tours for on-site leasing teams.

Monitor and analyze CRM data to identify trends, opportunities, and areas for improvement.

Collaborate with marketing and property management teams to create targeted campaigns and promotions.

Ensure accurate and timely entry of all leasing and resident information into the CRM system.

Prepare and present regular reports on CRM performance and leasing metrics to senior management.

Stay updated on industry trends and advancements in CRM technology to continuously enhance leasing operations.

QUALIFICATIONS:

Bachelor's degree preferred.

Minimum 3 years of experience in real estate leasing, property management, or a related field.

Excellent negotiation and communication skills, with the ability to interact professionally with tenants, brokers, and internal stakeholders.

Proficiency in CRM software and tools, with strong analytical and data management skills.

Ability to work collaboratively with cross-functional teams.

Detail-oriented with strong organizational and time management abilities.

WHAT CIM OFFERS:

At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:

A variety of Medical, dental, and vision benefit plans
Health Savings Account with a generous employer contribution
Company paid life and disability insurance
401(k) savings plan, with company match
Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
Up to 16 hours of volunteer time off
Up to 16 weeks of Paid Parental Leave
Ongoing professional development programs
Wellness program, including monthly and quarterly prizes
And more!

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt so will be eligible for overtime pay in accordance with federal and state law. At CIM, this role has the potential to receive a discretionary bonus in addition to base salary. The anticipated base pay range for the position in Los Angeles is $24.04 - $28.85 per hour.

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HOW WE FEEL ABOUT DIVERSITY AND INCLUSION:

At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

CIM is committed to maintaining the confidentiality and privacy of your personal and financial information. Please click here for our Privacy Policy.

CIM does not accept unsolicited resumes from Agencies. Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid. If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.

Lease Administrator

RESPONSIBILITIES:

QUALIFICATIONS:

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