Loan Processor
Truehold is one of the nation’s leading platforms at the intersection of real estate and finance, with 200+ employees operating across 15+ markets. As Truehold continues to scale, we are building a best-in-class mortgage operation focused on investor and DSCR lending, designed to combine institutional rigor with startup speed.
This role offers a competitive base salary and is a key operational hire within a growing business line. We are looking for someone entrepreneurial and execution-driven who thrives in a fast-moving environment, takes ownership of loan files end-to-end, and is motivated to help shape and scale Truehold’s mortgage processing function as the platform grows.
Key Responsibilities:
- Process DSCR and investor mortgage loans from initial disclosure through closing
- Review, verify, and organize borrower, property, and third-party documentation to ensure complete loan files
- Calculate and validate DSCR metrics, rental income, and cash-flow inputs in accordance with lender guidelines
- Submit loan files to underwriting and manage underwriting conditions through final approval and clear-to-close
- Collaborate closely with loan officers, wholesale account executives, underwriters, borrowers, title/escrow, appraisers, and other third-party vendors
- Track loan milestones, follow up on outstanding conditions, and proactively resolve issues to keep loans moving
- Maintain accurate loan notes, document tracking, and status updates in the loan origination system and lender portals
- Ensure compliance with investor requirements, internal policies, and applicable regulatory standards
Required Qualifications:
- 2+ years of mortgage loan processing experience
- Strong understanding of mortgage documentation, underwriting conditions, and closing requirements
- Demonstrated proficiency with wholesale broker portals
- Comfort with investor documentation, rental income, and cash-flow analysis
- High attention to detail and strong organizational skills with the ability to manage several loans simultaneously
- Professional written and verbal communication skills
Preferred Qualifications:
- Experience with DSCR and real estate investor loan products
- Experience with non-agency or non-QM investor lending
- Experience working in a high-volume and/or scaling mortgage operation
We Provide:
- Competitive compensation and benefits
- Marketing and brand presence in the investor ecosystem
- Entrepreneurial environment with opportunity to grow with a rapidly scaling mortgage platform
- Exposure to a high-volume investor and SFR lending ecosystem
Disclaimer: Due to the nature of this role, final candidates may be subject to additional background screening, including a credit report, where permitted by law