Manager, Business Performance Management
About you
Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.
The position will report to the Head of Group Performance & Planning, working closely with Commercial, Operation, Process Excellence, Supply Chain & other teams within the company. As a Business Performance Manager you will be expected to be hands-on to drive cross-functional initiatives along with regional and local teams to ensure end-to-end performance KPIs trajectory & project outcome are achieved.
Your Day-to-Day
- Define, control & drive performance metrics across functions: Commercial, Supply Chain, Operation.
- Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations.
- Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing.
- Track project progress; identify, report and resolve issues and risks in order to launch initiatives on-time and smoothly.
- Prepare presentation materials which are pitched at the right level for its audience (e.g. sales, operations staff vs. management).
Your Know-How
- University Degree in Business, Finance, Economics, Mathematics qualification preferred.
- Typically, 5+ years of experience. Preferably in performance management, operations strategy, consulting, analytics, or related roles.
- Demonstrated ability of excelling in fast-paced, changing and ambiguous environments, work under high pressure.
- Excellent ability to plan, organize and prioritize work independently.
- Strong analytical skills; comfortable with KPI design, targets/thresholds, variance analysis, and impact measurement.
- High level skill in Excel (data modelling, visualization); SQL &/or data visualization tools (Power BI, Tableau) is a strong plus.
- Experience reading & working with P&L or Accounting entries is a plus.
- Experience in cost orientation, business analysis or business performance management.
- Experience working in a startup environment is a plus.