Manager, Global Partner Experience
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
About the team
The GTM Partnership team at Airwallex is a collaborative group of dealmakers, partner managers and partner experience builders with a vision to build a thriving ecosystem of partners and developers who expand Airwallex’s reach and enhance its offerings as the leading global financial platform.
What you’ll do
The Manager, Global Partner Experience will have the unique opportunity to lead and manage the overall performance of the Airwallex Partner Program through the creation and execution of plans and initiatives focused on the fast adoption and revenue growth of Airwallex offerings through partners.
The ideal candidate will find creative solutions to increase the capabilities and overall contributions of the partner ecosystem through an Airwallex Partner Program aligned to company goals and objectives. This role requires a builder and a change agent mentality with the ability to work cross-functionally and have excellent organizational and communication skills. You will report to the Head of Revenue Strategy & Operations and have the opportunity to work closely with the Airwallex executive staff, sales leadership, product management, operations, IT, enablement and marketing.
The role is based in Singapore.
Responsibilities:
Lead and manage the overall performance of the Airwallex Partner Program through the creation and execution of plans and initiatives focused on the fast adoption and revenue growth of Airwallex’s Partner Program
Recruit and manage a team of Partner Experience managers
Collaborate with executive staff, sales leadership, product management, operations, IT, enablement and marketing to develop and design new initiatives for the partner program
Own the design of the Airwallex Partner Program and work with key stakeholders to drive the implementation of the program components in market
Develop, execute and manage all partner pricing, incentives and promotional offerings
Own and execute recruitment and awareness initiatives for the Airwallex partner program to ensure continued partner growth and success
Define and manage program governance and develop solutions and initiatives to drive continued partner ecosystem growth, skills and partner productivity
Deliver and communicate product and program launches to partners, partner sales and direct sales teams
Establish and report on critical partner program KPIs to facilitate growth, manage investment and ensure alignment to company priorities and objectives
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
5+ years experience with Partner Program Management or Partner Enablement
Experience managing Global Partner Programs and initiatives (including referral, partner enablement and recruitment)
Experience managing Partnerstack or similar Partner tooling
Track record of driving performance and revenue growth managing Partner Programs
Executive presence and communication skills including the ability to clearly convey complex information and partner value to leadership and sales teams
Proven track record demonstrating initiative and ability to execute
Strong analytical skills: interpret data, feedback and KPIs to accelerate business results
Collaborate with other departments to ensure a cohesive approach towards partner success
Monitor and evaluate the effectiveness of partner enablement initiatives and make data-driven decisions to improve the program continuously.
Preferred qualifications:
Partner Program management
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.