Manager, Implementation, UK

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate. With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram. Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees! About the Role We are looking for an experienced Program or Project Manager to lead a team of Implementation Consultants who will work alongside our Sales and Customer Success leadership teams.  This leader will help us evolve our Implementation methodologies into a set of differentiated multi-product offerings for our growing customer base.  Using their depth of knowledge about the overall marketing technology ecosystem, this leader will be able to quickly become a master of the Attentive product suite and set an example for how we onboard our biggest customers to date.  Using forecasting and project management tools, this leader will gather insights and promote transparency into our performance as a key step in the customer lifecycle between Sales and CS.  In this role, the Manager of Implementation will get comfortable defining new processes that work for a broad customer base and will provide coaching in high stakes customer engagements.