This role is responsible for leading the execution of the account and office-level vision and priorities within the organization.
The main output of the role is to deliver Marketing Science projects, deliverables, and related work to clients across a broad range of initiatives.
Career development is typically provided by Marketing Science Directors or Senior Directors, but may be adapted depending on the account or office location.
The nature of the role is that of a leader, expected to understand Marketing Science at an advanced level and lead project contributions for client-facing deliverables.
Identify, build, and lead teams to solve complex business and analytical problems.
Provide leadership over project delivery and ownership requirements.
Manage both Analysts’ deliverables and your own deliverables, ensuring that the Marketing Science Associate Director or Director maintains visibility into project progress.
Experience with at least two and deep understanding of at least four of the following areas:
Data architecture (ETL / data integration)
Automated data ingestion and reporting
Data science and statistical programming
Testing and personalization
Data visualization
Website platform implementation
Excel in data storytelling.
Guide junior team members in translating findings into clear and actionable insights for clients and stakeholders.
Participate in business development activities, including:
Shaping analytics content
Recommending methodologies and technologies
Estimating level of effort
Supporting appropriate resource allocation
Provide feedback and refinement for presentations.
Deliver high-level presentations to both internal and external stakeholders.
Strong interpersonal and team-building skills.
Ability to foster a cohesive and effective work environment.
Proactively check in and report on team members’ needs.
Ability to refine communication to meet client expectations and business objectives.
Strong capability to communicate effectively with senior clients and stakeholders.
Advanced understanding of:
Adobe Analytics
Google Analytics
Media tools
Ability to navigate technical and analytical challenges.
Advanced knowledge and practical experience with agency technology platforms.
Provide work and team leadership across projects.
Ensure project delivery standards and ownership are maintained.
Lead the ideation, development, and execution of measurement strategies and frameworks.
Provide career development guidance, leadership, and support to Analysts and Analyst teams.
Support Marketing Science Directors and Senior Directors in scoping Marketing Science staffing and team management needs.
What We Offer:
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx