Member Registration Specialist

Who we are: At Better Life Partners, we provide what it takes to heal from addiction. Wherever. Whenever. We work alongside community-based organizations to meet our members where they are, no matter what recovery looks like to them. By combining virtual and in-person counseling, community support, and access to life-saving medication, we help people move beyond addiction to find belonging, love, and purpose.  If you’re looking to roll up your sleeves and meet hard challenges head-on, then we’re looking for you. The role: As a Member Registration Specialist, you will play an integral role in the provision of care and services to our members by verifying and taking the guesswork out of what is covered under insurance. The Member Registration Specialist is a critical part of our members receiving the help that is imperative to their well-being. This role focuses on accurately verifying members insurance and helping them navigate through their coverage for services, meetings, and teams within BLP. This paves the way for members to receive timely services. To be successful in this role, you have a passion for understanding how insurance verification and eligibility works. You have the aptitude to problem-solve and find solutions, thrive in a fast-paced, dynamic environment, and succeed at providing excellent customer service and teamwork. You are flexible, adapt well to change, and most importantly, you are excited about our mission and committed to helping people through a sometimes difficult system. Unless otherwise specified, this position is remote (work from home) with expectation of attending team meetings quarterly. Candidates must reside in one of the following states: Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, or Connecticut.