Members Club & Café Manager
Your Mission, Should You Choose to Accept It
You’ll be the heartbeat of both Clubhouse and Grandmother Café at The Social Hub Barcelona. From leading your teams to shaping unforgettable guest experiences, your hands-on approach sets the tone across two of our most loved spaces. You’ll balance operational smarts with creative flair, making sure Clubhouse buzzes with connection while Grandmother Café stays cozy and authentic. Your days will mix coaching, problem-solving, and spotting talent with a genuine focus on making everyone feel at home. Collaborating with kitchen, marketing, and suppliers, you’ll turn big ideas into smooth, memorable moments. This role is as much about people as it is about numbers, leading, inspiring, and growing your team while keeping the vibe right. And yes, you’ll have fun doing it.
In Case You Don’t Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do
- Lead, coach, and inspire your teams across both outlets to perform and grow.
- Oversee daily operations, making sure service is smooth and experiences are memorable.
- Protect and shape each outlet’s atmosphere—welcoming in Clubhouse, warm in Grandmother Café.
- Collaborate with kitchen, marketing, and partners to create seamless experiences and activations.
- Manage budgets, monitor costs, and drive profitability without compromising service quality.
- Spot talent, onboard new team members, and foster a positive, inclusive workplace.
- Handle guest feedback with care and professionalism, resolving issues on the spot
What You’ll Have
- 3+ years in F&B leadership, managing restaurants, cafés, bars, or similar venues.
- Proven experience in people management, operational oversight, and financial responsibility.
- Strong understanding of concept-driven venues with a balance of creativity and operational know-how.
- Fluency in Spanish, Catalan, and English; additional languages are a plus.
- Hands-on coaching skills and the ability to inspire your team.
- Confidence in planning, task management, and using digital tools to keep operations smooth.
- Emotional intelligence, decisiveness, and the resilience to thrive under pressure
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.