Mental Health Nurse

We’re seeking an experienced mental health nurse to join our Telehealth Counselling Service team. In this role, you will be the first point of contact for clients seeking mental health support — providing initial assessments, de-escalation where needed, and scheduling counselling appointments. Your ability to assess risk, offer timely referrals, and communicate with empathy will directly impact client outcomes.

This is a casual role, working 2 days per week from 7:00am–3:00pm, with a hybrid setup of 1 day in the Carlton office and 1 day working from home.

Day to day! 

• Conduct initial mental health assessments.
• De-escalate clients in distress and provide appropriate referrals.
• Schedule counselling appointments in coordination with our Intake Nurse.
• Maintain clear, professional documentation of all interactions.
• Provide clients with information on available services and how to access them.
• Collaborate with counsellors and management for higher-level care needs.
• Contribute ideas to continuously improve service delivery.

Let's talk about you! 

This unique opportunity suits an AHPRA registered Mental Health RN comfortable to assess risk, offer timely referrals, and communicate with empathy will directly impact client outcomes. Further training or experience in crisis intervention or suicide prevention would be highly regarded.

Bonus points if you’ve supported clients in the construction or related industries.

Bring your passion to HCA and be rewarded with:

• Education Assistance Program – this is financial assistance towards the cost of business-related study while employed at Healthcare Australia  
• A varied and rewarding career in a unique healthcare environment  
• A chance to work within a well-respected Australian organization with over 1000 employees, including doctors, nurses, and allied health professionals.
• HCA are on an accelerated growth path – come and join our growing Health Services division

To make a meaningful impact on the lives of those in your care apply for a role with us today. If you have any questions, please contact Katie Longhurst on katie.longhurst@primaryhsa.com.au

About the Company

As we mark over 50 years of success, our commitment to our people remains at the heart of everything we do. We prioritise a healthy work-life balance, create opportunities for career growth, and foster a workplace where every employee feels valued. Together, we play a pivotal role in shaping the future of healthcare in Australia.