Mid Technical Quality Assurance Analyst

Role Description

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Job Summary

The Mid Technical Quality Assurance Analyst is responsible for ensuring the quality, reliability, and performance of software applications through hands-on technical testing. This role works closely with developers, product managers, and DevOps teams to validate functionality, APIs, integrations, and automated test coverage across the software development lifecycle. The position requires strong technical testing skills, attention to detail, and a proactive approach to identifying defects and improving QA processes to support stable, high-quality releases.

Responsibilities and Duties

• Perform hands-on testing of web, mobile, API, and microservices applications.
• Contribute to the implementation and maintenance of automated test suites, including integration with the DevOps pipeline.
• Take ownership of QA activities within assigned agile teams, acting as the main quality gatekeeper for deliverables.
• Ensure quality standards are applied across all test phases, including functional, regression, integration, and UAT testing.
• Collaborate closely with developers, scrum masters, business stakeholders, and clients to ensure products meet requirements.
• Define testable user stories, prepare test scenarios and cases, execute and automate tests, and accurately report results and progress.
• Participate in daily stand-ups, presenting testing progress and challenges.
• Implement effective defect management and incident reporting practices.
• Continuously look for ways to improve QA processes, test coverage, and deliverables.
• Stay updated on new digital product and technology trends and incorporate learnings into QA practices.
• Communicate effectively with stakeholders regarding progress, issues, and risks.
• Align with company culture, participate in team activities, and contribute positively to team collaboration.

Requirements

Minimum Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• 4–6 years of experience in Quality Assurance/Software Testing, with hands-on exposure to both manual and automated testing.
• Strong experience testing web, API, and/or mobile applications.
• Hands-on experience with test automation tools such as Selenium, Cypress, Playwright, or similar.
• Familiarity with designing or contributing to automation frameworks and improving automation coverage.
• Solid understanding of SDLC, STLC, Agile/Scrum, and CI/CD pipelines.
• Proficiency in test planning, execution, defect tracking, and release readiness.
• Experience working with test management tools (e.g., Jira, Zephyr, TestRail, Azure DevOps).
• Knowledge of functional, regression, integration, and UAT testing practices.
• Working knowledge of API testing (e.g., Postman, REST, JSON).
• Strong collaboration and problem-solving skills, with the ability to coordinate testing efforts across teams.
• Excellent analytical, documentation, and communication skills.
• Proven track record of driving process improvement and quality standards.
• Trustworthy, self-motivated, responsive and sharp
• Strong listening, verbal, written and presentation communication skills are essential
• Excellent attention to detail
• Strong communication skills, organization skills, time management skills
• Highly collaborative and able to work with clients/partners/team in person and online
• Industry knowledge: Banking, Insurance, Fintech, Ecommerce, Education, Real Estate, Recruitment, Energy Sector or Others

• With positive outlook and good disposition in life 
• Currently residing in Metro Manila

NOTE: The list of qualifications is a guide. Best case if the candidate possesses ALL the required/desired criteria, but then again this is a GUIDE. If you think you can do the task and would be a great fit with us, send your professional profile to jointeam@umpisa.co. We accept applicants wherever you are in the Philippines.

Benefits

• Remote first work but will require in-person work days for meetings and official business day
• Training benefits

NOTE: The list of qualifications is a guide. Best case if the candidate possesses ALL the required/desired criteria, but then again this is a GUIDE. If you think you can do the task and would be a great fit with us, send your professional profile to jointeam@umpisa.co. We accept applicants wherever you are in the Philippines.