Operational Oversight – Lead the team’s daily health checks, consolidate status reports
Firewall Change Management – Receive, validate, and implement firewall opening requests in strict accordance with the team‑defined security framework and change‑control process.
L1 User Support Interface – Serve as the primary point of contact for Level‑1 support tickets, diagnose incidents, assess the network’s involvement, and escalate complex cases to the appropriate specialists.
Develop, harden, and evolve the firewall/proxy infrastructure in partnership with the team
Provide advanced troubleshooting and technical support for network and security incidents.
Qualifications
Minimum Qualifications
Proven expertise in firewall and proxy systems (e.g., Palo Alto, FortiGate, Check‑Point, Squid, etc.).
Strong understanding of datacenter fabric architectures and routing protocols (OSPF, BGP, EVPN).
Demonstrated experience supporting L1/L2 network incidents and performing root‑cause analysis.
Excellent interpersonal and communication skills; ability to collaborate with cross‑functional technical and business teams and influence decision‑making at all levels.
Preferred Qualifications
Experience securing Kubernetes workloads and networking.