Job Duties and Requirements:
To assist in configuring, maintaining, and troubleshooting at least two enterprise storage platforms, such as Huawei, Dell(SAN/ECS), Hitachi (HDS), or NetApp. Additionally, you will work with Brocade SAN fabric management. The role requires strict adherence to the bank’s compliance, security, and operational standards.
Storage Administration & Support
• Perform on-boarding, configuration, monitoring, and troubleshooting of SAN/NAS systems.
• Assist in firmware and software upgrades to maintain system supportability.
• Implement storage changes in compliance with standard processes and guidelines.
• On-site Data Center support for system maintenance and break-fix tasks.
• Support patching, break-fix and disaster recovery operations.
• Conduct performance tuning and capacity planning to optimize storage utilization.
• SAN Fabric & Connectivity
• Assist in the configuration and management of Brocade SAN switches.
• Monitor SAN fabric health, troubleshoot connectivity issues, and escalate as needed.
Incident & Problem Management
• Attend to incident/issue calls and provide prompt update to the management.
• Troubleshoot storage-related issues and support system recovery efforts.
• Escalate major incidents and work with senior engineers to resolve complex problems.
• Perform root cause analysis and implement preventive measures.
Compliance & Process Adherence
• Maintain accurate storage asset inventory and documentation.
• Follow security policies and access control guidelines.
• Ensure full compliance with bank regulations, risk management frameworks, and audit requirements.
• Participate in internal and external audits, addressing compliance gaps where necessary.
Collaboration & Continuous Improvement.
• Work with application, infrastructure, and operations teams on storage-related tasks.
• Learn and apply new technologies to improve efficiency, automation, and supportability.
Interested candidates may apply to bernice@eps.com.sg with your detail Resume.
Requirements
Job Requirements:
· The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
· The Candidate must possess a minimum of TWO (2) years’ professional experience in the IT industry. Good to have experience in data backup and storage in a banking environment.
· Working Schedule: 12hrs Shift work and 24 x 7 Standby
· Mandatory Skill: Hands-on experience in Storage Area Network (SAN)
· Work Location: Changi Business Park
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