New Czech Speaking Tech support role for IT industry in Sofia - Hiring Bonus

Patrique Mercier Recruitment ES is excited to announce an exceptional opportunity for Czech-speaking individuals to join our tech support team in the vibrant city of Sofia, Bulgaria! This position is perfect for candidates who are passionate about technology and eager to provide outstanding support within the Information Technology industry. As a valued member of our team, you will assist Czech-speaking customers with their technical inquiries, ensuring a smooth and enjoyable experience with our IT products and services. Additionally, we are offering a generous hiring bonus to welcome you on board! Discover the lively culture of Sofia while advancing your career in tech support!

**EXTRA HIRING BONUS**

Your Responsibilities

• Deliver high-quality technical support to Czech-speaking clients across various communication channels.
• Diagnose and resolve a wide range of technical issues promptly and effectively.
• Educate customers on how to make the most of our IT products and services.
• Maintain accurate documentation of customer interactions and solutions provided.
• Collaborate with your team to continuously improve service quality and customer satisfaction.
• Participate in ongoing training and development initiatives to enhance your skills.

Requirements

• Fluency in Czech (both written and spoken) is essential.
• Strong technical skills with a problem-solving mindset.
• Previous experience in tech support, especially in the IT sector, is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• A self-motivated individual who enjoys working collaboratively within a team.
• Willingness to relocate to Sofia and immerse yourself in the local culture.
• A genuine enthusiasm for technology and a commitment to continuous growth and learning are key!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras