New French Speaking Tech support role for IT industry in Sofia - Relocation Pack

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for French-speaking individuals to join our tech support team in the dynamic city of Sofia, Bulgaria! This role is ideal for those who are passionate about technology and eager to provide exceptional support within the Information Technology industry. As a key member of our team, you will assist French-speaking customers with their technical inquiries, ensuring they have a seamless and satisfying experience with our IT products and services. Plus, we offer a comprehensive relocation pack to facilitate your move to Sofia. Experience the vibrant culture of Sofia while building a rewarding career in tech support!

Your Responsibilities

• Provide high-quality technical support to French-speaking clients via various communication channels.
• Efficiently diagnose and resolve a broad range of technical issues.
• Guide customers on the effective use of our IT products and services.
• Maintain accurate documentation of customer interactions and solutions provided.
• Collaborate with team members to enhance the overall service experience.
• Participate in ongoing training and professional development opportunities.

Requirements

• Fluency in French (both written and spoken) is essential.
• Strong technical skills and a knack for problem-solving.
• Prior experience in tech support, particularly in the IT industry, is preferred but not required.
• Excellent communication and interpersonal skills.
• A proactive individual who enjoys collaborating in a team environment.
• Willingness to relocate to Sofia; relocation support will be provided.
• A genuine passion for technology and a commitment to continuous learning are crucial!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras