New Polish Speaking Tech support role for IT industry in Sofia - Relocation pack

Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for Polish-speaking individuals to join our tech support team in the vibrant city of Sofia, Bulgaria! This role is ideal for those who are passionate about technology and wish to provide exceptional support within the Information Technology industry. As a key member of our engaging team, you will assist Polish-speaking customers with their technical inquiries, ensuring they have a positive and seamless experience with our IT products and services. Additionally, we offer a comprehensive relocation package to facilitate your move to Sofia. Explore the dynamic culture of Sofia while building a fulfilling career in tech support!

Your Responsibilities

• Deliver high-quality technical support to Polish-speaking clients through various communication channels.
• Efficiently diagnose and resolve a broad spectrum of technical issues.
• Guide customers on effectively utilizing our IT products and services.
• Maintain accurate records of customer interactions and technical resolutions.
• Collaborate with team members to enhance the overall customer service experience.
• Participate in training and development programs to sharpen your technical skills.

Requirements

• Fluency in Polish (both written and spoken) is essential.
• Strong technical aptitude and a keen problem-solving mindset.
• Prior experience in tech support, particularly in the IT industry, is preferred but not required.
• Excellent communication and interpersonal skills.
• A proactive individual who enjoys working collaboratively within a team.
• Willingness to relocate to Sofia; relocation support will be provided.
• A genuine enthusiasm for technology and a commitment to ongoing personal and professional development are key!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras